Troubleshooting, Unit does not operate | Muratec MFX-2830 instruction

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Case...

Troubleshooting

Read this if you ﬁnd trouble with the machine. Contact your Muratec dealer if the following steps do not solve the problem.

Unit does not operate

	Status	Check item	Countermeasure	Reference page

	Unit does not	Is the power cord ﬁrmly inserted?	Check the power switch and power plug.	1-16
	operate
	operate	Is the power switch on?	Turn the power switch on.	1-24
		Is the power switch on?	Turn the power switch on.	1-24

	Nothing appears	Is the touch screen contrast for the	Adjust the touch screen contrast while watch-	1-19
	in the display	display set too light or too dark?	ing the display.

		Is the lamp on ENERGY SAVE on?	The machine is in Energy Save Mode. Press EN-	1-25
			ERGY SAVE, and turn Energy Save Mode off.

	Unable to dial	Is the phone line connected to both	Make sure the line is connected correctly.	1-16
		the unit and the wall outlet?

		Is the type of phone line set cor-	Make sure all settings match the phone line	1-53
		rectly?	properties.

	The phone does	Is the machine in the middle of	Wait until the machine ﬁnishes transmitting.
	The phone does	Is the machine in the middle of	Wait until the machine ﬁnishes transmitting.
	not work	transmitting a document?

		Is the type of phone line set cor-	Make sure all settings match the phone line	1-53
		rectly?	properties.

	The paper does not	Is paper jammed?	Check the error message and remove the	5-2
	come out		jammed paper.

	Paper often jams	Is paper loaded properly?	Load paper properly.	1-29

		Is the cassette loaded properly?	Make sure the cassette is pushed all the way
		Is the cassette loaded properly?	Make sure the cassette is pushed all the way
			in.

	The document does	Is the document jammed?	Remove the jammed document and reload it.	5-12
	not come out

	Document often	Are you using the right type of doc-	Use the right type of documents.	1-40
	jams	uments?

		Is the document guide aligned prop-	Align the document guide along the document.	1-42
		erly?

		Are there pieces of paper left in the	Open the ADF cover and check.	5-12
		ADF?

		Is the document feeder dirty?	Clean the document feeder roller.	5-23

5-36In This Case... ● Maintenance and Troubleshooting

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Muratec MFX-2830 manual Troubleshooting, Unit does not operate

Contents

149 Trademarks Sleep Mode Series/N-in-1Combine Duplex Scanner Useful options Batch TransmissionOfﬁceBridge Pro Staple Finisher Punch Finisher Bin TrayDuplex Printer Paper Cassettes Contents How to Perform Basic Copy Selecting the Paper and CopyZoom Copy Finishing Interrupt Copy Checking Copy Print Queue Copy Functions Settings Making Booklet Booklet CopyCard Copy Function Combination List 149 161 Specifying Transmission Time Delayed Sending Cover Page with DocumentsForwarding Received Documents Polling Communications Using Alternative Phone Network Service Faxing and Copying the Same Document at Once Fax&Copy 128130 Enlarging and Sending Documents Enlarge Transmission Default Settings 192 Other Settings 194Printing Fax Settings List 198 Entering/Editing Speed-Dial 162 Paper Settings Device Management SettingsChanging Soft Keys Checking Number of Printed Pages Maintenance Error MessageWhen Power Failure Occurs Troubleshooting Main Speciﬁcations Index Title Page Getting Started Getting Started Regulatory informationCustomer information United States of America Getting Started FCC Part Canada Canadian ICES-003 Limited warranty Obligations Safety information Laser SafetyInternal Laser Radiation Laser Safety Label For the United StatesCdrh regulation Before using your Muratec machine Where to set up your machine Power requirements General Precautions Do not put furniture or equipment on the power cord Storing and handling the toner bottle Symbol and terms Operating tips Do not burn toner bottles About Symbol About and symbol Part Names and Functions Equipment conﬁguration Part Names and Functions ADF Main unit part names and functions Main unit Copy FAX 16Getting Started Duplex unit FinisherPunch Kit Large capacity cassette Bin tray Mode Key Control panel part names and functions Touch Screen Display To change the screen Part names and functions Touch Screen Display Fax Ready Setting key Key displays and functionsCursor keys Power Switch and Energy Power switch Energy Save and energy save mode Power Switch and Energy Save Loading Paper Acceptable paper sizesPaper cassette Bypass tray How to store paper Unacceptable paperDuplex printing Loading Paper Printing area Automatic paper supply functionArea image shown below cannot be printed on How to load paper Loading paper in paper cassette Loading paper into large capacity cassette Loading paper into bypass tray Open the bypass tray When the paper size is registered see Copy ReadyAuto-detected paper size is displayed How to load paper into bypass tray by paper type For plain paper For envelopes For label sheets Place the printing surface down- ward and load the ﬁlm Settings Paper SettingsBypass paper registration Bypass Paper Paper types Registering custom sizesPress Paper Type Press Custom 1 Size Custom 1 Size Press LengthPpr. Length 08.5 How to Load Document Loadable document sizes Document precautions How to Load DocumentDocument scan range 11 × How to load document Align the document to the back of the left side How to Enter Characters Character entry screenCharacter entry screen How to Enter Characters Entering alphabet charactersName Entering lower case letters Entering symbols and special characters Symbols that can be entered are as followsSelect Symbol Select the symbol or special char Acter to be entered Entering numbers using the numeric keypad Entering numbers/spacesEntering numbers from the character panel Entering spaces Deleting/Inserting characters Deleting characters How to Enter Characters Inserting characters Basic Settings Setting Mode Conﬁgure the settings required by the machine User install User InstallBasic Settings Setting Mode Press User Install Setting the language Setting the current timePress Time Setting Press Language Setting the daylight saving time Setting the communication linePress Set Daylight Saving Press Comm. Line Setting the reception mode Select the reception mode to match the usagePress Reception Mode Select the reception mode 2Press Enter after selecting How to select the reception mode Setting dial tone detection Setting the sender namePress Dial Tone Detection Three types of sender’s names can be set Setting the standard TTI Setting the TTI numberPress Standard TTI Press TTI Number Assists with operational and troubleshooting procedures Voice GuidanceVoice Guidance Key Paper jam Operation guidance mode Voice guidance itemsVoice Guidance Voice guidance settings Speed DialEnter/Edit Example Speed-Dial Enter/Edit Management GuidancePress Guidance Press the function you want to set Situations when voice guidance is given Copy Copy When the document size cannot be automatically detected Before CopyingDocument size automatic detection Doc.Type Auto Contrast Paper size is unsuitable Document type/contrast setting Document typePress Doc.Type Select the desired document Type from the touch screen 001 ContrastBefore Copying Press Contrast Setting reset Rotate copy Memory overﬂow during copying ScanningPress Stop to return to the standby screen Set Memory overflow Memory 1% How to Perform Basic Copy Load the document Next document setting How to Perform Basic CopyWhen using the ADF When using the document glass Set next documentPress Yes while the document is being scanned Yes ScanningStarted Scan Pages 1 PrintPages 1 Copie 1 Memory 98%Next doc Set next doc Copying using both document glass and ADF Duplex CopyPleted, load the next document Press Next Doc. The next doc- ument will be scanned When the document is scanned Using the document glass, pressCopy reservation Copy Reserve Ready Set Selecting the Paper and Copy To automatically select the paperOthers Set Bypass copy Copy Ready 001Selecting the Paper and Copy Bypass copy is available with the bypass tray Zoom Copy Zoom to match paper size Automatic magniﬁcationLoad the document Press Zoom Zoom 100% Zoom Copy Press AutoSelect the desired paper from Touch screen Zoom by specifying magniﬁcation Set magniﬁcation Copy Functions 77% Performing zoom copy 003 50% Finishing Finishing Press FinishingFinishing Select Enter Interrupt Copy When copying has been com Interrupt CopyPleted, press Interrupt Ing copied before the interrup Checking Copy Print Queue Jobs Waiting to PrintPress Press Jobs Waiting to Print Press Reserved Copy Checking Copy Print Queue This shows the reserved copyWaiting status 28COPY Basic Copy Features Advanced Combined Copy Combined Copy Press CopyPress Others Press Combine Combine Combine Selecting the paperSelect the number of docu Ment to be combined on to one When entering a separation Combined Copy Entering a separation lineLine, press Line Press Yes Press Enter Changing the document order To change the position of aDocument, press Position Select the position you want to change Combined Copy Setting the image layout To set the layout, press Lay- outSelect the layout Press Enter to set the lay- out position Layout Setting the magniﬁcation Adjust settings and select Enter To go back, select CombinePress Ratio to change the copy magnification 129% Repeat Copy Press Copy Press OthersPress Repeat Repeat Repeat Copy Select the number of imageRepetition Adjust settings and select Enter To go back, select Repeat RepeatTo select the paper, press Pa- per Select the paper Repeat Copy Entering a separator line To enter a separator linePress Line Layout Mode Repeat Copy Setting the magniﬁcation Series Copy Press SeriesCopy SeriesCopyFAX SeriesCopySeries Copy Left Press Reset to cancel the series copy settings Erasing Document Shadows Erase border Erasing Document Shadows Erase Border/Erase Center Press EraseBordrPress on When setting the erase area on top and bottom EraseBordrPress T&B Border Border Press R&L Border Erase center Press EraseCentr EraseCentr Press EraseWidth TopUp Copy Press TopUp Copy TopUp Copy Adding Margin Margin Press Others Press MarginPress on Press Enter Margin Adjust settings and select Enter To go back, select Margin MarginAdding Margin Margin Top XY Zoom XY Zoom 100Use the arrows or numeric keypad RatioW 100 % Setting to copy to speciﬁed size XY inch Press XY inch Select the sizes you want to change Doc Width Copying with Black and White Press Others Press Nega/Posi Start How to perform last job copy Recopying Previous Copy Job Last Job 010Recopying Previous Copy Job Last Job Press START. Copying will begin Deleting last job document Press Others Press Last Job Press EraseDocPress Yes to delete the Last Job document Yes No When the optional duplex unit is installed Duplex CopyingTypes of duplex copying How to bind copied documents One-sided copying of duplex documentPress DuplexCopy Press 2 1 sided 1sided DuplexCopy Duplex CopyingPress Right & Left or Top Duplex copying of duplex document Duplex model onlyPress DuplexCopy Press 2 2 sided Press Enter Press Doc. Bind to set doc- ument binding Press Reset to cancel the duplex copy settings Duplex copying of one-sided document Press DuplexCopy Press 1 2 sidedPress Enter Press Bind to set the bind- ing position Select the document bind position Start Press DuplexCopy Select Book Face Press Enter Press Doc. Bind to set the document bindingPress Left or Right Doc. Bind Left Duplex Copying Setting the magniﬁcation DuplexCopy BookFace Zoom Press DuplexCopy Bind Right Doc. Bind Right Making Booklet Booklet Copy Binding position and document loading method For left binding/right binding Making Booklet Booklet CopyPress Others Press Booklet Booklet For top binding Press Copy Frompaper.the touch screen, select Booklet Changing paper Changing magniﬁcation Legal Auto When setting image layout Press Layout when setting booklet copyPress Mode 1 or Mode Mode Layout Card Copy Press Others Press Card Copy Card Copy CardSet next doc Memory 99% 99% Function Combination List Copy Function Combination List Function Combination List Paper selection Zoom Canceling one of combined advanced copy functions Display for advanced copy function that cannot be combined2in1 Individual function cancellation method Press OFF Press Enter Erase border setting is can- celed 92COPY Advanced Copy Features Advanced Copy Settings Copy Functions Settings Sample copy function settingsPress Copy Functions Default Settings Copy Functions SettingsPress Default Settings Default Other Settings Settings Default settings list ON, OFF Other settings list Printing copy settings listPress Settings List List Settings List Press Copy SettingsPress Yes Copy settings list will be printed FAX CANCEL/JOB Confirm FAX When automatic document size detection cannot be done Before TransmittingAutomatic document size detection Select document size Setting the TTI Fax ReadyBefore Transmitting Press Others Transmission resolution/contrast setting Transmission resolutionPress Resolution Select the desired resolution Fax Functions Dialing symbols Quick memory transmission Overseas setting Press orPress OverseasTx How to perform basic transmission Transmitting Faxes To send multiple documents using the document glass Transmitting FaxesUse the numeric keypad to enter the fax number Document will be scanned Transmission will begin Transmitting using one-touch key Transmitting using speed-dial Fax Ready Mode Press Others Press Speed Dial Transmitting using address book Numeric List Transmitting Faxes All Location Numeric list Press Numeric List Transmitting Faxes Alphabet Group Many tabs cause the trouble for switching over Press Index Press the tab you want to dis- playSelected tab is displayed. Se- lect the location How to redial manually RedialingRedial Press Others Press Redial Automatic redial Auto Redial When using quick memory transmission When using memory transmis- sion/document storageMemory overﬂow Set Scanning Transmitting manually Tel Specify the loction Tel Changing Document Scan ADF → Document glassAtlanta Office Changing Document Scan in Mid Scan Mixed Transmission Press Start Press Yes while scanning the document Press Tx Start when all Document glass → ADFDocuments have been scanned Press Stop to cancel the scan Canceling/Checking Communication Document Canceling/Reviewing communication documentIlluminates If a document is being communi Review commands Delayed CommandsCanceling/Checking the Communication Document Press Delayed Commands Canceling/Reviewing broadcast transmission by location Press Detail List of communication reserved Press Show History Show History Communication history willBe displayed Are displayed 2The communication results will be printed Printing the command list Press Journal List Press Command ListPress Yes. The command list will be printed Command Journal Telephone Number Printing command documents Store Doc SettingsCommand Doc Print Press Yes. The selected com Mand document is printed Auto receiving mainly for fax Fax ready mode Receiving FaxesYour machine rings Fax reception will begin To change the number of rings Your machine will shortly delay the ringing after reception Receiving FaxesAnswering phone calls Fax reception will start immedi- ately without ringing Answer the call Start Using both the answering machine and fax Ans/Fax ready mode Receiving Faxes Answering phone calls Primarily using the phone Tel ready mode Pick up the handset when the machine rings Answer the call Receiving Faxes Operations during Reception Display during receptionOut-of-paper reception Dallas Office Press Jobs Waiting to Print Press FaxReceive DocumentThis displays the intercepted re Ception print queue status Recording Effective record areaReduction margin Division Half-page receptionRotated reception Recording Recording list Paper size priority How to make a phone call Making Phone CallOne-Touch key Tel 1111-1111 Making Phone Call How to receive a phone call Adjusting volumePick up the handset when the machine rings Answer the phone Specifying Transmission Time Delayed Trans Faxing and Copying the Same Document at Transmitting Fax to Multiple Recipients Broadcast Performing broadcast transmissionsPress Broadcast When the numeric keypad is used to input the number Transmitting Fax to Multiple Recipients BroadcastInputtion. the fax number of the loca Example Using the Address Book to delete receiving parties Reviewing and deleting selected locationsLocation Press Location Using groups Group transmission Load the document Press FAXPress Others Press Group Tx Press Delayed Tx Specifying Transmission Time Specifying Transmission Time Delayed Transmission Bundling Faxes & Sending to Registering batch transmission boxesFaxFunctions Batch Tx Box Batch Tx 003Los AngelsOfficePress Tx Time Use the keypad or a speed-dial Enter a name for the batch transmission box Press Box Name Box Name Printing the batch transmission box list Other ListsPress Other Lists Press Batch Tx Box Press Yes Deleting batch transmission boxes Fax FunctionsPress Fax Functions Press Batch Tx Box Press Delete Delete To continue deleting other batchTransmission boxes, repeat from Step Sending batch transmissions Press Others Press Batch TxSelectbox. the batch transmission Documents will be scanned Transmitted at a specifiedTime To store a document selsct Yes Batch Tx Doc To print out documentsPress Batch Tx Doc To delete documents Press Delete Press Batch Tx Doc Printing out the batch transmission document list Press Other Lists Press Batch Tx Doc Printout Example Sending Cover Page with Documents Entering messagesUp to 120 characters can be entered for each message Press Fax Functions Press Cover Printing the cover Sending Cover Page with DocumentsPress Other Lists Press Cover 78FAX Advanced Fax Features Cover page settings Sending Cover Page with Documents Default OFFPress Others Press Cover Forwarding Received Documents Entering forwarding conditionsPress Fax Functions Fax Forward Forwarding Received DocumentsPress Fax Forward Individual settings 01 001, 002Speciﬁed time Press Individual Forwarding Received Documents Auto print Press Auto PrintAuto PrintOFF Deleting forwarding conditions Press Fax Functions Press Fax Forward Press DeleteWarding conditions, repeat from Printing a list of forwarding conditions Press Other Lists Press Fax Forward 86FAX Advanced Fax Features Fax forwarding settings Press Fax Functions Press Fax Forward Press Setting Security reception settings Being Read by Others Security Reception Press SecurityRx Use the numeric keypad to enter the protect passcodeSecurityRx SecurityRx OFF Printing out security reception documents Press Security Rx DocRx Doc Enter the Passcode and select Enter Security RxF-DocCode Polling Communications Polling document storagePolling Polling document storage Store Polling CommunicationsPress Polling Doc Polling Bulletin Press Store Doc Settings Press Delete Press Polling Doc Deleting polling documents storage Printing out scheduled polling documents Press Yes to print out the poll- ing documentPolling Polling Press Others Press Polling Polling Cancel Enter Sub-addresses and passwords Performing F-Code CommunicationsWhat are F-code transmissions? Functions used with F-code communications Performing F-Code Communications Registering F-code boxes Code BoxPress Fax Functions Press F-Code Box Press Enter/Edit Select the F-code box you want to register Select the type of F-code box Registering F-code security boxes Secure BoxPress Secure Box Press Box Name Entering a password Enter a password and hold time as necessaryPress Password If a password is required enter Password and select Enter Setting the hold time Press Hold timeDays Enter hold time Registering F-code bulletin boxes Bulletin BoxPress Bulletin Box Enter the box name Press Enter Setting protected reception PasswordPress Rx Protect Select either on or OFF, then press Enter Setting auto print Setting overwritePress OverWrite Auto Print OFF Setting deletion of documents after transmission Entering an I.D. codePress I.D.Code Registering F-code relay boxes FCodeRelay Box Press Relay Box London Office Sub-Address345345345 Setting the sender name TTI Type Press TTI TypeSelect the desired method Not set To change the settings of F-code boxes Press , then press I.D.CodeTo change the box type Clear Deleting F-code boxes Press Fax Functions Press F-Code Box Press DeleteSelect item to edit Enter Select a box to delete Enter Printing F-code box list To continue to delete otherPress Other Lists Press F-Code Box Enter I.D.Code Batch Tx Doc Block Junk Fax Transmissions using sub-addresses F-code transmission Load a document Press FAX Press OthersPress F-Code Tx 11221122 Reception using sub-addresses F-code polling Press Others Press FPolling 112233*Redial Speed Dial Storing documents in bulletin boxes Load a document Bulletin Box Doc Press Bulletin Box Doc Printing stored documents Code Doc Press F-Code Doc Deleting stored documents Documents you want to deLete are stored All stored documents Printing a stored document list Press Other Lists Press F-Code Doc ProgramF-Code Doc. Fax Cover Faxing and Copying the Same Document at Once Fax&Copy Press Fax&Copy 99% Resolution Fine Faxing and Copying the Same Document at Once Fax&CopyReserve Fine Atlanta Scanning and Sending Duplex Documents Loading the document and printing out at the destinationSending duplex documents Place the document in the ADF Press FAX Scanning and Sending Duplex Documents Enlarging and Sending Documents Press Enlarge Tx Enlarging and Sending Documents Enlarge Transmission 154% Sending One Section of Document Document GlassLoad a document Press FAX Sending One Section of Document Scan Size Press Scan Size OneLine + Distinctive Ring Detection DRD Ring pattern DRD settings Other SettingsPress Fax Functions Press Other Settings Press Set DRD Set DRD If on was selected, enter the ring pattern setting Press Ring PatternRing PatternA Using Alternative Phone Net- work Service Providers Press Fax Functions Press Other SettingsRegistering dial preﬁxes Register the dial preﬁx number in advance Using dial preﬁxes to send faxes Press Dialing Options Using dial preﬁx to make a phone call Using Alternative Phone Network Service ProvidersN123456 Press Others Press PreFix What is PIN masking? Masking the PIN Setting PIN mask PIN ModeMasking the PIN Entering speed-dials Mode 002New York Office Entering program one-touch keys Mode Prog.One-Touch Cancel Enter Dialing while using the PIN mask If you select Mode 1 use star power Masking the PIN If you select Mode 2 the machine guides you 147Load a document Press FAX Enter the location Performing batch transmission while using the PIN mask Follow the fax number byStar and enter the PIN Management Managing Communications Printing journal reportPress Journal List Journal Report Managing CommunicationsPress Journal Report Select the type of report you want to print out Press Yes Printing journal report automatically Press Management Press Auto Print Journal How to read journal report Name Transmission conﬁrmation report setting Press Fax Functions Press Default Settings Press Tx Report Issuing a one-off transmission conﬁrmation report Tx Report Blocking Junk Faxes Set block junk faxes Press Other Settings Press Block Junk Fax Press Setting Select mode and select EnterBlock Junk Fax Blocking Junk Faxes If you select Mode 2 or Mode Deleting registered number 0111223344 Printing block junk list Press Other Lists Press Block Junk Fax Registering Program One-Touch 174 Entering/Editing Speed-Dial Entering/Editing Enter/EditChapter2 0066666-6666Entering/Editing Speed-Dial 006 006Seattle Office Select the applicable group number Press EnterGroup No To enter the contact name in the one-touch keys Group No01,02 When selecting from the Address Book When selecting from the one-touch keysPress an unregistered speed Dial Entering method 2 Enter the number using the numeric keypad 1234-5678 Deleting speed-dial Press Speed Dial Press Delete006Seattle Office Yes No 006Seattle Office Inserting a new contact in the speed-dial number list InsertPress Speed Dial Press Insert 005Houston Office Pause Deleting speed-dials and moving up the numbers Delete And Move UpPress Speed Dial Press Delete And Move Up Select the speed-dial you want to delete Printing speed-dial list Number Registering Program One Touch Press Fax Functions Press Program One-TouchProgram Program One-Touch Press the program one-touchNumber you want to enter or Edit Entering delayed transmission FunctionUse the arrows or numeric keypad to Entering polling reception Registering Program One-Touch Entering F-code transmission 11221122 Entering F-code polling 112233 Deleting program one-touch Press Fax Functions Press Program One-Touch Press DeletePress the program one-touch key number you want to delete 11111-2222 11111-2222 Printing program one-touch list Press Other Lists Press Program One-Touch Printout Example How to use program one-touch Select a program one-touch key Document is scanned and delayed transmission performed Entering Group Names Group NamePress Group Name Enter the group name Press Enter Entering Group Names Group name is now enteredTo continue to enter other speed Dial destinations, repeat from Printing group list GroupGroup 02Asia Copy FAX Transmission Default Settings Setting examplePress Fax Functions Press Default Settings Press Resolution Transmission default settings list Transmission Default SettingsDefault for resolution is set Set other defaults as well Other Settings Min Other Settings Other Settings Underlined items are the factory default Copy FAX Printing Fax Settings List Press Settings List Press Fax SettingsPress Yes Fax settings list is printed out Printing Fax Settings List 200FAX Fax Settings Common Settings for Copy and Fax Checking the Number of Printed Pages Setting up macros MacrosMarco Press Macro Macros Select the number That you want to enter/edit1Not registered When you have entered Start Enter the title Press Enter to complete the en- try Changing titles of macro keys RunPress Edit Title Deleting macros Press Macro Press EnterSelectdelete.the macro key you want to Press Yes to delete Select the program number Press Settings List Press Macro List Printing macro key list Executing macros RunPress Yes This runs the entered operations Setting running speed for macro keys Default NormalPress Key speed Changing Soft Keys Press Management Press Soft KeySoft Key Soft Key Changing Soft KeysSelect the standby screen you want to set Select the soft key you want to set Managing Operating Conditions by Department Register copy charge Cost managementPress Cost Management Cost Management Managing Operating Conditions by Department$/Page Register department numbers and names Depart. ManagementYou can register up to 100 department numbers and names Press Depart. Management Press Enter/Edit 001000044500 Deleting department numbers and names Press Depart. Management Press DeleteSelect a number to delete 003GHI Department management settings SettingPress Depart. Management Press Setting Copy Faxing and copying using department management function Enter Fax Number forOther party Managing Operating Conditions by Department Making Copies Press Copy Set the documentsUse Or the numeric Keypad to enter the department Press Settings List Press Department List Printing department listList Yes No Total Charge $ This section describes how to delete all accumulated data Press Depart. Management Press Counter ResetCounter Reset Deleting accumulated data Protecting department management settings Press Depart. Management Press Protect Press Setting list Press Store Doc List Printing List of Documents Stored in Memory Printing List of Documents Stored in Memory Type Checking the number of printed pages using the touch screen Checking the Number Printed PagesPress Counter User Counter When Print Total is selected CounterChecking the Number of Printed Pages Select Print Total or Scan Paper Settings Sample settingsPress Paper Settings Press List Paper Paper Settings List PaperSelecting by paper size Press Select by Paper Size Selecting by cassette Press Select by CassetteSelect by Cassette OFF List of paper settings Auto To sort the documents per reception Device Management Settings Management Press Copy Protect Press on to use the copy pro- tect functionScreen in step Copy Protect Device management setting list Device Management Settings Refer to Printing journal Underlined items are the factory default Press Settings List Press System Settings Printing device management list Press Yes Device Management List will be printed Press Settings List Press Function List Printing function listFunction list will be printed Settings This Case Appendix 42Common Settings for Copy and Fax Function Settings Troubleshooting This Case Paper Jams Fuser unit and the area around it are extremely hot If paper jam occurs in the fusing area Paper JamsGentlyper. pull out the jammed pa If a switchback unit is installed Open the fuser tray Gentlyper. remove the jammed pa This case If a duplex unit is installed If paper jam occurs in the duplex unit Open the duplex unit cover C5Close the right duplex unit cover If paper jam occurs in the bypass tray Close the bypass tray Pull the lever C4 on the right lower door and open the cover If paper jam occurs in the large capacity cassette Document Jams Lift the ADF cover release Continue storing Document JamsOpen & Check Blinking Cover Continue to store? Replacing Drum Cartridge Toner Bottle Drum cartridge/Toner bottleDrum cartridge Toner bottle Replacing toner bottle Replacing Drum Cartridge/Toner BottleLift up the toner holder Pull out the empty toner bottle Seal Toner hopper Toner holder Replacing drum cartridge New drum detected Press Start Maintenance Clean outside of the unit Cleaning ADF glass/Document glass Close the platen coverDirt is heavy Maintenance Cleaning contact glass inside the cover Lift the ADF cover release leverA1 to open the ADF cover Wipethe cover.the contact glass of inside Cleaning platen cover Cleaning document feeder roller Maintenance Error Message If the alarm sounds Error code Error Message Reception Errors Displayed messages Common XXX shows the cassette type such as 1st 2nd, 3rd or 4th Fax-Related PIN FAX CANCEL/JOB Confirm Copy-Related XXX shows the cassette type such as 1st 2nd, 3rd or 4th When Power Failure Occurs Main unit operation What happens when power failure occursDuring the power failure Memory backups When Power Failure Occurs Documents erased notiﬁcation Troubleshooting Unit does not operate Troubleshooting Machine does not transmit Machine does not receive Image quality problems Printer Per Document glass is dirty Clean the document glass Printer 42In This Case... Maintenance and Troubleshooting Appendix Main Speciﬁcations Main unit Option-related Main Speciﬁcations Duplex Unit option Appendix Index Numerics Index 132 144 MAI order number OMMFX2830 MML item number DA1-90100-60