7 Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Philips 220BL2, 220B2 user manual Troubleshooting, No Picture Power LED not lit, Screen says
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220BL2, 220B2 specifications

The Philips 220BL2, 220B2, and 220B2CS/00 series of monitors are designed for performance, ergonomics, and sustainability, making them an excellent choice for both professional and home office settings. These monitors feature a 21.5-inch display with Full HD resolution (1920 x 1080 pixels), ensuring that users can enjoy crisp, clear visuals, whether for work or leisure.

One of the standout technologies in this series is the IPS panel, which offers wide viewing angles of up to 178 degrees. This characteristic significantly enhances color consistency and image quality, allowing users to view the screen from different angles without any degradation in performance. The brightness level of up to 250 nits, along with a contrast ratio of 1000:1, provides vibrant colors and deep blacks, contributing to an overall excellent viewing experience.

Ergonomics is a crucial feature of the Philips 220 series monitors. They are equipped with various tilt and height adjustment options, allowing users to customize their viewing position for maximum comfort. This adjustability helps to reduce neck and eye strain during long hours of work, promoting better posture and improving productivity.

Moreover, these monitors are designed with energy efficiency in mind. They comply with Energy Star 7.0 and TCO Certified, which means they consume less power without compromising performance. The SmartPower technology further optimizes energy consumption by automatically adjusting brightness levels based on the content being displayed, contributing to lower energy costs and a reduced carbon footprint.

Connectivity is another feature that enhances the usability of the Philips 220 monitors. They come with a variety of ports, including DisplayPort, VGA, and HDMI, providing flexibility in connecting to various devices like laptops, desktop computers, and gaming consoles.

In summary, the Philips 220BL2, 220B2, and 220B2CS/00 monitors combine impressive technological features with a focus on ergonomics and sustainability. With their high-resolution displays, innovative IPS technology, energy-efficient designs, and a range of connectivity options, they cater to the diverse needs of modern users, whether for work, study, or entertainment. The Philips 220 series stands as an ideal solution for those seeking reliability and quality in their display technology.
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