Philips 19PFL3205H/12 user manual Sound issues, Hdmi connection issues, Computer connection issues

The TV did not save your picture settings:

•Check that the TV location is set to the home setting. This mode offers you the flexibility to change and save settings.

The picture does not fit the screen; it is too big or too small:

•Try using a different picture format. The picture position is incorrect:

•Picture signals from some devices may not fit the screen correctly. Check the

signal output of the device.

Cannot remove ‘e-sticker’ banner displayed on the TV.

•To remove the logos and images, set the location of your TV to home.

1.Press MENU.

2.Select [Setup] > [Installation] > [Preferences] > [Location].

3.Select [Home] and press OK.

Sound issues

There is a picture but sound quality is poor:

Note

•If no audio signal is detected, the TV automatically switches the audio output off

— this does not indicate malfunction.

•Check that all cables are properly connected.

•Check that the volume is not set to 0.

•Check that the sound is not muted. There is a picture but the sound quality is poor:

•Check that the sound settings are

correctly set.

There is a picture but sound comes from one speaker only:

•Verify that sound balance is set to the centre.

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HDMI connection issues

There are problems with HDMI devices:

•Note that HDCP (High-bandwidth Digital Content Protection) support can delay the time taken for a TV to display content from a HDMI device.

•If the TV does not recognise the HDMI device and no picture is displayed, try switching the source from one device to another and back again.

•If there are intermittent sound disruptions, check that output settings from the HDMI device are correct.

•If you use an HDMI-to-DVI adapter or HDMI-to-DVI cable, check that an additional audio cable is connected to AUDIO (mini-jack only).

Computer connection issues

The computer display on the TV is not stable:

•Check that your PC uses the supported resolution and refresh rate.

•Set the TV picture format to unscaled.

Contact us

If you cannot resolve your problem, refer to the FAQs for this product at www.philips.com/support. If the problem remains unresolved, contact Philips Consumer Care in your country as listed in the Addendum.

Warning

•Do not attempt to repair the product yourself. This may cause severe injury, irreparable damage to your product or void your warranty.

Note

•Make a note of your TV model and serial number before you contact Philips. These numbers are printed on the back of the TV and on the packaging.

EN 41

English