Tips

Care of the screen

Clean the TV with a slightly damp soft cloth. Do not use abrasive solvent as it can damage the TV screen coating layer.

Poor Picture

Have you selected the correct TV system ? Is your TV set or house aerial located too close to loudspeakers, non-earthed audio equipment or neon lights, etc. ?

Mountains or high buildings can cause double pictures or ghost images. Sometimes you can improve the picture quality by changing the direction of the outside aerial.

Is the picture or teletext unrecognisable ? Check if you have entered the correct frequency. See Installation, p. 8.

Are brightness and contrast out of adjustment ? Press the M key.

Switch off your TV overnight with A on the front of the TV.

Sometimes poor picture quality is possible when having activated a S-VHS camera or camcorder connected to the front of your TV and another peripheral is connected to EXT1 or EXT2 at the same time. In this case switch off one of the other peripherals.

No picture

Is the aerial connected properly ? Are the plugs tightly connected in the aerial socket ? Is the aerial cable in good condition and does it have suitable plugs ? Are the connection facilities to a possible second TV in good condition ? If in doubt, consult your dealer.

No picture means that the aerial peripheral equipment is transmitting no picture.

Have you pressed the correct keys on the remote control ? Try once more.

Did you press a again after switching on teletext ?

Has the child lock been switched off ? See Features, p. 20.

Sound

Did you perhaps interrupt the sound with the c key ? Were the internal loudspeakers switched off by the switch on the back of your TV set ? See Extra loudspeakers, p. 37. Is the sound coming out of only one loudspeaker ? Is the balance perhaps set to one extreme ? See SOUND menu, p. 16.

Select Spatial On in the Sound menu if there is no sound coming out of the extra loudspeakers at the back. See Spatial, p. 17.

Remote control

If your TV no longer responds to the remote control. Check whether the remote control is in the TV operation position. Press the TV key once more. Perhaps the batteries are exhausted. See Preparation, p. 4.

You can still use the Local Menu keys at the front of your TV.

Menu

Have you selected the wrong menu ? Press MENU again to exit from the menu.

Connections

Check whether your peripheral equipment is properly connected. See p. 35.

Have you switched on the peripheral equipment ?

No solution

Switch your TV set off and then on again.

Never attempt to repair a defective TV yourself.

Check with your dealer or call a TV technician when in doubt.

End of life directives

Your new TV contains materials which can be recycled and reused.

At the end of life specialised companies can dismantle the discarded TV to concentrate the reusable materials and to minimise the amount of materials to be disposed of.

Please ensure you dispose of your old TV set in accordance with any local regulations.

How to dispose of exhausted batteries ?

The Philips batteries supplied do not contain the heavy metals mercury and cadmium. Nevertheless in many countries exhausted batteries may not be disposed of with your household waste. Please ensure you dispose of exhausted batteries according to local regulations.

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Philips 32PW9631/12 manual Tips, End of life directives