Philips BDP7100 user manual Troubleshooting, Problem General, Solution

Models: BDP7100

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English

Troubleshooting

WARNING!

Under no circumstances should you try to repair this product yourself, as this will invalidate the warranty. Do not open this product as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking this product for repair. If you are unable to solve a problem by following these instructions, consult your dealer or Philips for help.

Be prepared to give this information:

A description of the problem and when it occurs

The type number on the label of the product

The date of purchase

Problem (General)

No reaction to the supplied remote control.

No video signal on the TV.

Bad video signal on the connected TV.

No high-definition video signal on the TV via component video.

No audio signal.

No 5.1-channel audio from the loudspeakers of the audio system.

Solution

Connect the player to the power outlet.

Point the remote control directly at the sensor of the player.

Insert the batteries correctly.

Insert new batteries in the remote control.

Turn the TV on.

Turn on the TV to the correct external input.

Clean the disc.

Make sure all cables are firmly inserted.

Does the disc contain high-definition video? High-definition video is not available when the disc does not contain it.

Does the TV support high-definition video? High-definition video is not available when the TV does not support it.

Increase the volume level.

Make sure that the audio settings of the TV are correct. Refer to the user manual of your TV.

Try another track or the disc.

Does the disc contain 5.1-channel audio? The 5.1-channel audio is not available when the disc does not contain it.

Does the audio system support 5.1-channel audio? The 5.1- channel audio is not available when the audio system does not contain it.

In the ‘Settings’ menu, set Digital out to PCM.

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Philips BDP7100 Troubleshooting, Problem General, Solution, Increase the volume level Try another track or the disc