Toshiba A10 manual Optical Drive Troubleshooting

2.10 Optical Drive Troubleshooting 2 Troubleshooting Procedures

2.10 Optical Drive Troubleshooting

To check if the optical drive (CD-ROM, DVD-ROM, Combo, Combo+2 or DVD Multi drive) is defective or malfunctioning, follow the troubleshooting procedures below as instructed.

Procedure 1 Diagnostic Test Program Execution Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Diagnostic Test Program Execution Check

Execute the CD-ROM/DVD-ROM Test in the Diagnostic Program. Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test program.

Prepare the tools before the test. (Refer to tools for implementing the Diagnostics procedures on page 2-1.)

If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The optical drive is connected to the system board by the connector. The connector may be disconnected from the system board or faulty. Disassemble the computer following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the following connector has been firmly connected to the CD-ROM drive and the system board.

Optical Drive

System Board

PJ1800

If the connection is loose, reconnect it firmly and return to Procedure 2. If there is still an error, perform Check 2.

Check 2 The optical drive may be faulty. Replace the CD-ROM drive with a new one following the steps in Chapter 4. If the CD-ROM drive is still not functioning properly, perform Check 3.

Check 3 The system board may be faulty. Replace it with new one following the instructions in Chapter 4.

Satellite A10/TECRA A1/Satellite Pro A10 Maintenance Manual (960-445) 2-51