Philips GC1820, GC1830, GC1815, GC1814, GC1720 manual Troubleshooting, Problem Possible cause Solution

ENGLISH 11

Troubleshooting

This chapter summarises the most common problems you could encounter with your iron. If you are unable to solve the problem, contact the Customer Care Centre in your country.

Problem	Possible cause	Solution
The iron is plugged in but the	There is a connection problem.	Check the mains cord, the plug and the
soleplate is cold.		wall socket.
	The temperature dial has been	Set the temperature dial to the required
	set to MIN.	temperature.
The iron does not produce any	There is not enough water in	Fill the water tank (see chapter 'Preparing
steam.	the water tank.	for use').
	The steam control has been set	Set the steam control to position l or ;
	to position O.	(see chapter 'Using the appliance').

Water leaks from the soleplate The iron is not hot enough. during ironing.

Set the temperature dial to a temperature suitable for steam ironing (2 to MAX). Put the iron on its heel and wait until the temperature light has gone out before you start ironing.

The spray function does not	There is not enough water in	Fill the water tank (see chapter 'Preparing
work (specific types only)	the water tank.	for use').
Flakes and impurities come out	You have been using hard water,	Use the Calc-Clean function one or more
of the soleplate during ironing.	which has caused scale flakes to	times (see chapter 'Cleaning and
	develop inside the soleplate.	maintenance').
The automatic shut-off light is	The automatic shut-off function	Pick the iron up or move it slightly to
blinking (GC1830 only).	has been activated (see chapter	deactivate the automatic shut-off function.
	'Features').	The automatic shut-off light goes out.

Water leaks from the soleplate while the iron is cooling down or after it has been stored.

The iron has been put in horizontal position while there is still water in the water tank.

Empty the water tank and set the steam control to position O before storing the iron (see chapter 'Storage'). Store the iron on its heel.

The steam boost function or	The (vertical) steam boost	Put the iron in horizontal position and wait
vertical steam boost function	function has been used too	for a while before using the (vertical)
does not work (specific types	often within a very short	steam boost function again.
only).	period.

The iron is not hot enough.

Set the temperature dial to a temperature suitable for steam ironing (3 to MAX). Put the iron on its heel and wait until the temperature light has gone out before you start ironing.