Philips HD7762 user manual Troubleshooting

10 Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are unable to solve the problem with the information below, visit www.philips.com/ support for a list of frequently asked questions or contact the Consumer Care Centre in your country.

The appliance does not work.

•• Put the mains plug in the wall socket and press the on/off button on the front of the appliance to switch on the appliance.

•• Make sure that the voltage indicated on the appliance corresponds to the local mains voltage.

•• Fill the water reservoir with water.

•• Close the lid of the coffee bean chute.

When I use the grinder, the coffee is too weak.

•• Make sure the number of cups you select with the 2-10 cups button is consistent with the amount of water in the water reservoir. Please keep in mind that the coffeemaker uses all the water in the water reservoir.

•• Use the strength select button to set the coffee strength to ‘strong’.

•• When you use coffee beans, make sure you do not press the pre-ground coffee button,

as this switches off the grinder.

•• Use coffee beans of a stronger blend or flavour.

•• Make sure the selected number of cups is consistent with the amount of water in the water reservoir.

When I use pre-ground coffee, the coffee is too weak.

•• Make sure the amount of pre-ground coffee in the filter is consistent with the amount of water in the water reservoir. Please keep in mind that the appliance uses all the water in the water reservoir.

•• Use ground coffee of a stronger blend or flavour.

•• To increase the coffee strength, increase the amount of pre-ground coffee or decrease the amount of water.

The filter overflows when I remove the jug from the appliance while it is brewing coffee.

•• If you remove the jug for more than 20 seconds during the brewing process, the drip stop causes the filter basket to overflow.

Also note that the coffee does not reach its full taste before the end of the brewing process. Therefore we advise you not to remove the jug and pour out the coffee before the end of the brewing process.

The appliance continues to drip long after the brewing process has ended.

•• The dripping is caused by condensation of steam. It is completely normal that the appliance drips for some time.

•• If the dripping does not stop, the drip stop may be clogged.To clean the drip stop, pull at the tab of the filter basket holder on the right side of the coffeemaker to open the holder.Take out the filter basket.Then rinse the filter basket and the drip stop under the tap.

•• If you remove the jug for more than 20 seconds during the brewing process, the drip stop causes the filter basket to overflow.

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