8.5Troubleshooting Checklists for the NetWare Protocol

Use the checklists in this section to identify and solve problems.

It is recommended you use MAP to get the NetWare setup and parameter values. If you have not resolved the problem after running MAP, go through the checklists in this section.

NetWare Checklist

• Is the print server name entered correctly? The factory-default name is KXP_xxxxxx (xxxxxx is the serial number of the Network Card). The serial number is located on the card.(refer to section 2.1.1 on page 10)

Did you assign print queues to the printer? It is recommended you assign each print queue to only one Network Card-connected printer. If print queues are assigned to other network printers, the print jobs may be going to an other network printer.

Did you assign the printer to the type Remote Other /Unknown?

If the PCONSOLE settings are correct, the connection between the printer and network may have been broken. Turn the printer off and, using PCONSOLE, wait for the status message Not Connected. Turn the printer on and the status should change to Waiting for Job.

File Server Checklist

Is there enough disk space on the file server and is it running?

Is the correct file server associated with the printer? Use PCONSOLE to check this.

Did you have the proper rights to configure the printer?

Are the File Server and the Print Server communicating? Run NetWare's COMCHECK utility from any network workstation to check this.

Are there enough user positions on the File Server? The Print Server function logs on as a user.

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Philips KX-PNBC8 manual Troubleshooting Checklists for the NetWare Protocol, NetWare Checklist, File Server Checklist, 133

KX-PNBC8 specifications

The Philips KX-PNBC8 is a sophisticated and innovative device that embodies the latest in printing technology, designed to enhance productivity and efficiency in various settings. This all-in-one printer offers remarkable functionality, making it particularly suited for both home and office use.

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In conclusion, the Philips KX-PNBC8 stands out in the market with its combination of exceptional print quality, speed, connectivity options, user-friendly design, and energy efficiency. It is a printer that caters to the evolving needs of modern users, ensuring that it remains a relevant and valuable tool in various printing tasks. Whether for personal projects or large-scale business operations, the KX-PNBC8 is equipped to handle it all with ease and precision.