7 REFERENCES

7-1 Troubleshooting

If your AP-12 seems to be malfunctioning, please check the following points before sending it to a service center.

PROGRAM

 

POSSIBLE CAUSE

SOLUTION

REF.

 

 

 

 

NO power comes

DC Power cable or AC

Re-connect the DC power

pgs. 10,

ON.

 

adapter is improperly con-

cable or AC adapter correctly.

16

 

 

nected.

 

 

 

 

 

 

Television interfer-

• The AP-12 is too close to a

• Keep the AP-12 away from

p. 6

ence (TVI)

or

television set or radio.

a television set or radio.

 

broadcast interfer-

 

 

 

ence (BCI) occurs.

 

 

 

 

 

 

 

Communication

An IP address has not been

Turn the AP-12 power OFF.

with the AP-12 has

obtained from the DHCP

After waiting a few seconds,

 

failed.

 

server.

turn power ON again. Then,

 

 

 

 

reboot the PC(s).

 

 

 

 

 

Wired LAN indica-

• Incorrect Ethernet cable is

• Connect the correct Ethernet

p. 16

tor does not light.

used.

cable according to the con-

 

 

 

 

necting condition.

 

 

 

• The HUB power is OFF, or the

• Turn the HUB power ON, or

pgs. 10,

 

 

patch cable is connected to

connect the patch cable to

60

 

 

the cascade port of the HUB.

the cross port of the HUB.

 

 

 

 

 

[AP-12 Manager] un-

The PC is not logged on as

Log on as the administrator.

pgs. 11,

able to be installed to

the administrator.

 

25

Windows XP/2000.

 

 

 

 

 

 

 

Menu screen does

Auto Run function does not

Double-click “AutoRun.exe”

pgs. 11,

not appear after in-

function.

contained in the CD.

17,

serting the CD.

 

 

 

25

 

 

 

 

 

No connection

to

The network part of IP

• When the AP-12 is connect-

p. 13

the AP-12 via [AP-

address for both AP-12 and

ed to a LAN:

 

12 Manager].

 

PC are different.

Turn the AP-12 power OFF.

 

 

 

 

After waiting a few seconds,

 

 

 

 

turn power ON again. Then

 

 

 

 

start [AP-12 Manager].

 

 

 

 

• When the AP-12 is connect-

p. 17

 

 

 

ed to the PC:

 

 

 

 

Quit [AP-12 Manager], set

 

 

 

 

the PC’s IP address again

 

 

 

 

using the [Easy Setting

 

 

 

 

Wizard], then restart [AP-12

 

 

 

 

Manager].

 

 

 

 

 

 

58

Page 72
Image 72
Icom AP-12 instruction manual Troubleshooting, Program Possible Cause Solution