Troubleshooting, Glossary, Contents, Contact Us | Motorola WR850

Section 4:Troubleshooting

Contents

Section 4:Troubleshooting

Contact Us	4-1
Hardware Solutions	4-1
My computer is experiencing difficulty in connecting to the router	4-2
My broadband modem already uses a built-in router	4-2
Software Solutions	4-3
I would like to test to see if my Internet connection is live	4-3
I cannot access the Configuration Utility for the router	4-4
How do I extend my wireless network to cover more area?	4-4
I cannot browse past the first screen of the Configuration Utility	4-4
What if Pass Phrase isn’t supported? What do I enter for my security?	4-5

Section 5:Glossary _____________________________________ 5-1

WR850

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Motorola WR850 manual Troubleshooting, Glossary, Contents, Contact Us, Hardware Solutions, Software Solutions

Contents

WR850GP and WR850G User Guide WR850 Wireless Broadband RoutersWR850G WR850GP FCC Compliance Class B Digital Device FCC Declaration of Conformity Canadian CompliancePage Horizontal Installation Section 2InstallationSection 1Overview Contents 3-33 ContentsSection 3Configuration WR850 Software Solutions Section 4TroubleshootingSection 5Glossary Hardware Solutions Wireless Broadband Router WR850GP Section 1OverviewWireless Broadband Router WR850G Overview Section Understanding Your User Guide Box ContentsSection Static IP Address Understanding FunctionsRouter TCP/IP DHCP Server SectionDynamic IP Address Positioning Your Router Sample Home Network Diagram Open Area Wireless RangeTechnical Specifications Data Rate Back of Router Router Physical Description Local Network Front of Router Green LED DescriptionAmber Hardware Setup Section 2InstallationAntenna Installation Vertical Installation InstallationRouter Physical Installation Horizontal Installation 5.1” 129.5mm Wall Mount Installation 3 Click OK 7.6 mm .3 inches maximum 10.5 mm .4 inches maximum 4.0 mm Manual Software Setup Easy Software SetupElectrical Connection to Router ETHERNET Wired Connection to RouterCABLE Wireless Connection to Router WIRELESS MAC AB CD EF 01 23 Configure Your ComputersWireless MAC address WIRELESS MAC AB CD EF 01 23 WAN MAC AB CD EF 01 23 MADE IN TAIWAN 2 Select Settings Control Panel Configuring Windows 98SE and ME Windows 98SE 7 Select Obtain an IP address automaticallyWindows ME 5 Double-click Local Area Connection 6 Click Properties Configuring Windows1 Click Start 2 Select Settings 3 Select Control Panel 4 Double-click Network and Dial-Up Connections 8 Click to highlight Internet Protocol TCP/IP and click Properties The Internet Protocol TCP/IP Properties window is displayed 10 Restart your computer to save your settings2-14 Configuring Windows XP Section 2-17 Logging In Configure Your Wireless Security Settings 1 Click Control Panel Device Security Wireless Security Setup7 Select Wireless Basic 9 Navigate to Wireless Security DHCP Configuration Configure Your Basic Internet SettingsPPPoE PPTP Static IP Using the Configuration Utility Section 3ConfigurationLogging In Navigation ConfigurationHelp, Restart, and Logout Basic Internet Settings Configuring Internet Settings Displays the status of the router Section Description Advanced Internet Settings Troubleshooting Your Network Connections Basic Wireless Configuration Configuring Wireless Network Settings WR850GP only Configuring Wireless Security Settings setting does not encrypt your transmission Extended Service Set ESS. Authentication establishes either an openAuthentication or secure verification of communication with an access point AP. This manually in either ASCII or hexadecimal format for the non-Motorola If you are using other non-Motorola wireless products and a securitywireless products algorithm other than WPA-PSK, you must enter your WEP keys The default is Enables you to control which device accesses your wireless network Monitoring Wireless Access Points Section Advanced Wireless Configuration Mbps 1 to Configuration Parental Control - Content Policy Configuring Parental Control Settings Section Displays the URL website that the PC has accessed Parental Control - URL Log Section Configuring DHCP Server Settings Configuring Networking Settings Section Configuration Section Configuring Network Router Settings Configuring the Router Host Name Field RIP RIP Routing Table Entry List Configuring DDNS Settings Configuring NAT Settings Configuring Port Trigger Settings Sample Port Trigger Entries Configuring Virtual Server Settings Click to cancel any changes Configuring the Firewall Section Configuring Device Security Configuring Control Panel Settings Updating Firmware To access the screen, click Control Panel Configuration Data Saving and Restoring Configuration Settings Configuring Time Settings Enabling Event Logs Configuring UPnP Hardware Solutions Section 4TroubleshootingContact Us My computer is experiencing difficulty in connecting to the router TroubleshootingMy broadband modem already uses a built-in router Software Solutions TroubleshootingI would like to test to see if my Internet connection is live I cannot browse past the first screen of the Configuration Utility How do I extend my wireless network to cover more area?Verify that you can ping the router on this IP address What if Pass Phrase isn’t supported? What do I enter for my security? Section 5Glossary Glossary Download DHCPDriver Event DSSSDynamic IP Address Ethernet Section Glossary Glossary Section Section Point-to-Point Protocol over Ethernet. Used by many DSL Internet Section Glossary Glossary VoIP TunnelUnicast UPnP Access Point 516587-001 7/04 MGBI Visit our website at