Troubleshooting Your Network Connections, Section | Motorola WR850

Troubleshooting Your Network Connections

Section 3			Configuration

Field or Button	Description
Learned MAC	Displays the MAC addresses (wired or wireless devices) the router has
Address	already recorded. If you wish to use one of the displayed MAC
	addresses:
	1	Click the address number. The number automatically appears in
		the Cloned WAN MAC Address field.
	2	Click Apply to clone the displayed MAC address.
	3	Click Refresh to search for additional MAC addresses on your
		LAN.
Apply	Click to save your settings.
Cancel	Click to cancel any changes.

Troubleshooting Your Network Connections

The Network Diagnostic screen helps you troubleshoot problems that might occur. To access the screen, click Internet > Network Diagnostic.

Field or Button	Description
Ping	Determines whether a particular IP address is online. This utility sends
	out a packet (block of data) and waits for a response.
Trace Route	Traces a route from the client machine to the remote host being
	contacted and reports the IP addresses of all the routers in between.

3-8

WR850

Image 46

Motorola WR850 manual Troubleshooting Your Network Connections, Section, Configuration

Contents

WR850GP and WR850G User Guide WR850 Wireless Broadband RoutersWR850G WR850GP FCC Compliance Class B Digital Device Canadian Compliance FCC Declaration of ConformityPage Contents Section 2InstallationSection 1Overview Horizontal Installation WR850 ContentsSection 3Configuration 3-33 Hardware Solutions Section 4TroubleshootingSection 5Glossary Software Solutions Wireless Broadband Router WR850GP Section 1OverviewWireless Broadband Router WR850G Section Overview Understanding Your User Guide Box ContentsSection TCP/IP Understanding FunctionsRouter Static IP Address DHCP Server SectionDynamic IP Address Sample Home Network Diagram Positioning Your Router Data Rate Wireless RangeTechnical Specifications Open Area Router Physical Description Back of Router Front of Router Local Network Green LED DescriptionAmber Hardware Setup Section 2InstallationAntenna Installation Horizontal Installation InstallationRouter Physical Installation Vertical Installation Wall Mount Installation 5.1” 129.5mm 3 Click OK 7.6 mm .3 inches maximum 10.5 mm .4 inches maximum 4.0 mm Manual Software Setup Easy Software SetupElectrical Connection to Router ETHERNET Wired Connection to RouterCABLE Wireless Connection to Router WIRELESS MAC AB CD EF 01 23 WAN MAC AB CD EF 01 23 MADE IN TAIWAN Configure Your ComputersWireless MAC address WIRELESS MAC AB CD EF 01 23 Configuring Windows 98SE and ME 2 Select Settings Control Panel Windows 98SE 7 Select Obtain an IP address automaticallyWindows ME 3 Select Control Panel 4 Double-click Network and Dial-Up Connections Configuring Windows1 Click Start 2 Select Settings 5 Double-click Local Area Connection 6 Click Properties 8 Click to highlight Internet Protocol TCP/IP and click Properties The Internet Protocol TCP/IP Properties window is displayed 10 Restart your computer to save your settings2-14 Configuring Windows XP Section 2-17 Configure Your Wireless Security Settings Logging In 9 Navigate to Wireless Security Wireless Security Setup7 Select Wireless Basic 1 Click Control Panel Device Security DHCP Configuration Configure Your Basic Internet SettingsPPPoE Static IP PPTP Using the Configuration Utility Section 3ConfigurationLogging In Navigation ConfigurationHelp, Restart, and Logout Configuring Internet Settings Basic Internet Settings Displays the status of the router Configuration Description Advanced Internet Settings Troubleshooting Your Network Connections Configuring Wireless Network Settings Basic Wireless Configuration WR850GP only Configuring Wireless Security Settings or secure verification of communication with an access point AP. This Extended Service Set ESS. Authentication establishes either an openAuthentication setting does not encrypt your transmission algorithm other than WPA-PSK, you must enter your WEP keys If you are using other non-Motorola wireless products and a securitywireless products manually in either ASCII or hexadecimal format for the non-Motorola The default is Enables you to control which device accesses your wireless network Monitoring Wireless Access Points Configuration Advanced Wireless Configuration 1 to Mbps Configuration Configuring Parental Control Settings Parental Control - Content Policy Configuration Parental Control - URL Log Displays the URL website that the PC has accessed Configuration Configuring Networking Settings Configuring DHCP Server Settings Configuration Section Configuration Configuring the Router Host Name Configuring Network Router Settings Field RIP RIP Routing Table Entry List Configuring DDNS Settings Configuring NAT Settings Configuring Port Trigger Settings Sample Port Trigger Entries Configuring Virtual Server Settings Configuring the Firewall Click to cancel any changes Configuration Configuring Control Panel Settings Configuring Device Security Updating Firmware Saving and Restoring Configuration Settings To access the screen, click Control Panel Configuration Data Configuring Time Settings Configuring UPnP Enabling Event Logs Hardware Solutions Section 4TroubleshootingContact Us My computer is experiencing difficulty in connecting to the router TroubleshootingMy broadband modem already uses a built-in router Software Solutions TroubleshootingI would like to test to see if my Internet connection is live I cannot browse past the first screen of the Configuration Utility How do I extend my wireless network to cover more area?Verify that you can ping the router on this IP address What if Pass Phrase isn’t supported? What do I enter for my security? Section 5Glossary Glossary Download DHCPDriver Ethernet DSSSDynamic IP Address Event Glossary Section Section Glossary Glossary Point-to-Point Protocol over Ethernet. Used by many DSL Internet Glossary Section Section UPnP TunnelUnicast VoIP Access Point Visit our website at 516587-001 7/04 MGBI