Troubleshooting

Refer to the pointers listed below before submitting the equipment for repairs. If the problem persists after trying the suggestions, contact your nearest Ricoh service office.

Power Source

Problem

Cause

Remedy

Page

Power will not

Battery not loaded or battery

Insert battery correctly or charge battery.

P.15

come on

exhausted

 

P.16

 

AC adapter not properly connected

Connect correctly.

P.18

Power cuts out

No operation performed so auto

Switch camera on again.

P.24

 

power off function was activated

 

 

 

Battery exhausted

Charge battery.

P.15

Battery will not

Battery at end of service life

Replace with new battery.

P.16

charge

 

 

 

Battery quickly

Camera operated in extremely high

consumed

or low temperature environment

 

 

 

Camera operated in dark

 

environment requiring frequent use

 

 

 

of flash

 

 

Recording and Playback

Problem

Cause

Remedy

Page

Shutter release

Battery not loaded or battery

Insert battery correctly or charge battery.

P.15

button pressed

exhausted

 

P.16

but no file

 

 

 

No power, or mode dial not set to

Switch on and set mode dial to recording

P.24

recorded

recording mode.

mode.

P.25

 

 

Shutter release button not fully

Press shutter release button all the way.

P.47

 

pressed (pressed halfway)

 

 

 

Card not formatted

Format card.

P.35

 

No memory space on card

Delete unnecessary files or insert new card.

P.20

 

 

 

P.103

 

No space in internal memory

Delete unnecessary files.

P.103

 

Card at end of service life

Insert new card.

P.20

 

Self-timer on

Disengage self-timer mode.

P.62

 

Flash charging

Wait until flash LED stops blinking.

P.48

 

Card card contact surface dirty

Clean with soft dry cloth.

Cannot confirm

LCD confirmation time too short

Increase LCD confirmation time.

P.109

shot image

 

 

 

No image on

No power or LCD monitor is dark

Switch on and press DISPLAY button to

P.41

LCD monitor

 

display image on LCD monitor or press

P.37

 

 

DISPLAY button 2 seconds or more and

 

 

 

adjust with · buttons.

 

 

 

 

 

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Ricoh CAMERA RDC-i500 operation manual Troubleshooting, Power Source, Recording and Playback