Troubleshooting
Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem operating the scanner. If the remedies suggested below do not solve your problems, Canon Computer Systems, Inc. offers a full range of technical support options to assist you. Please refer to the Canon Technical Support information listed at the end of this manual.
• When you contact a Canon Customer Care Center, our technicians need to know about the computer connected to the scanner.
•For assistance with problems related to the installation and operation of the software, please also refer to the Readme and Help files accompanying each program. These files contain important information that may not be found in the manuals.
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