10. TROUBLESHOOTING
English
If a fault occurs, first check the points listed below before taking the projector for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or service organisation.
WARNING
Under no circumstances should you try to repair the projector yourself as this could invalidate the warranty.
PROBLEM
–POSSIBLE CAUSE
• SOLUTION
Image is not displayed
–Mains lead is not correctly connected.
• Correctly connect mains lead.
–The filter holder is not installed correctly or is damaged.
•Install the filter holder correctly (see ‘Cleaning the dust filter’ under Additional Information’).
–Lamp holder cover is not closed correctly or the lamp holder is damaged.
•Close the cover correctly (see ‘Lamp replacement’ under Additional Information’).
–Signal cable not correctly connected.
• Connect signal cable correctly.
–The projector is in OFF position.
•Press STANDBY/ON/OFF button to to switch on the projector ON.
Lamp ceased to operate or does not light up at all (indicator lights up red)
–Lamp is still hot while the projector attempts to restart the lamp.
•Do not switch the set off; it will restart the lamp automatically within a few seconds.
–Lamp circuit failure or
•Take the projector to your nearest Service Centre, or
•Replace lamp (see ‘Maintenance’).
–Internal temperature of the projector is too high.
•Wait a few minutes and check to see if the air outlets are blocked.
•Disconnect and
Lamp indicator blinks orange
–Lamp life is almost expired (less then 100 hours to go).
• See lamp life counter on start up screen for details.
Lamp indicator lights up orange
–Lamp life is expired.
Image does not match up with the projected screen
–Horizontal or vertical shift or horizontal size are not adjusted correctly.
•Adjust horizontal or vertical shift or horizontal size (See ‘Data adjustments’ under ‘Picture Control’).
Picture rolls
–Signal cable is not correctly connected.
• Connect signal cable correctly.
Picture too bright
–MONITOR OUT has been enabled, while no external monitor is connected.
•Disable the MONITOR OUT option. Press MENU and use cursor control to go to the SOURCE item on the menu bar. Choose MONITOR OUT and select OFF.
Picture too dark or bright with external monitor connected
–MONITOR OUT has been enabled, but the external monitor is not correctly connected. (The picture on both displays is too bright)
•Connect the (optional)
•If the
–MONITOR OUT has not been enabled, but the external monitor is connected. (The picture on both displays is too dark)
•Enable the MONITOR OUT option. Press MENU and use cursor control to go to the SOURCE item on the menu bar. Select MONITOR OUT and select ON.
No sound
–Audio cable is not correctly connected.
• Connect audio cable correctly.
–Volume is not adjusted.
•Adjust volume.
–Mute or
• Cancel mute or
The projector does not react to commands from the remote control
–Remote control is not switched on.
• Switch on the remote control.
Poor colour
–Wrong video system has been selected.
•Select the correct video system (see ‘Video system selection’ under ‘Picture Control’).
•Adjust brightness, contrast, saturation or hue (see ‘Video adjustments’ under ‘Picture Control’).
Image is blurred
–Image is not focused.
• Adjust focus ring.
–Distance between projector and ‘screen’ is not correct.
•Adjust the distance between the projector and the screen.
–Signal cable is not correctly connected.
• Connect signal cable correctly.
–Distance is too great.
• Reduce distance.
–Batteries are exhausted.
•Replace batteries (see ‘Inserting the batteries in the remote control’).
–IR sensor is obstructed.
• Remove obstacle.
–Proper mouse software has not been installed on your computer.
•Install proper mouse software.
22
