TroubleshootingEN

Troubleshooting of the phone

Problem

Causes

 

 

Solution

 

 

 

 

 

 

 

 

The

icon is not blinking

Bad battery contact

 

 

Move the handset slightly

when

the handset is placed

Dirty contact

 

 

Clean the battery contact with a

on the base

 

 

 

 

 

 

 

cloth moistened with alcohol

 

 

 

 

 

 

 

 

 

Battery is full

 

 

No need to charge

 

 

 

 

 

 

No dialling tone

No power

 

 

• Check the connections. Reset

 

 

 

 

 

 

 

the phone: unplug and plug

 

 

 

 

 

 

 

back in the mains

 

 

Batteries are empty

 

 

Charge the batteries for at least

 

 

 

 

 

 

 

24 hours

 

 

You are too far from the base

Move closer to the base station

 

 

 

station

 

 

 

 

 

 

Wrong line cable

 

 

Use the line cable provided

 

 

Line adaptor (when needed) is

Connect the line adaptor (when

 

 

 

not connected to the line cord

 

needed) to the line cord

 

 

 

 

 

Poor audio quality

You are too far from the base

Move closer to the base station

 

 

 

station

 

 

 

 

 

 

The base station is too close to

• Move the base station at least

 

 

 

electrical appliances, reinforced

 

one metre away from any elec-

 

 

 

concrete walls

or

metal

 

trical appliances

 

 

 

doorframes

 

 

 

 

 

 

 

 

 

The

icon is blinking

Handset is not registered to

• Register the handset to the base

 

 

 

the base station

 

 

 

station

 

 

The handset is too far from the

Move closer to the base station

 

 

 

base station

 

 

 

 

 

 

 

 

The copy from my mobile

Only phonebook entries

from

Transfer the phonebook entries

phone SIM card to SE630

your mobile phone SIM card will

that are on your mobile phone

phonebook is not complete.

be

transferred; the

phonebook

memory to your mobile phone

 

 

entries that are stored on your

SIM card and then to your SE630.

 

 

mobile phone memory will not be

 

 

 

 

transferred.

 

 

 

 

 

 

 

 

 

 

 

 

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Philips SE630 manual TroubleshootingEN, Troubleshooting of the phone