the surge protector was not connected directly into a properly grounded power source.
you have already recovered (or are seeking recovery) of the value of any damaged connected equipment from the manufac- turer or an insurance company.
Exclusions
This warranty does not cover damage due to:
an act of God (other than lightning) such as flood, erosion or earthquake.
an accident.
improper use of the product, such as for an aquarium or other situation involving exposure to moisture.
war, vandalism, theft,
low voltage disturbances (i.e. brownouts, sags or power outages).
Warranty Claim Procedure
Claims under this warranty must be made within 15 days from the date of the Occur- rence and must be accompanied by proof that the claimant is the original purchaser of the surge protector, including a receipt for the purchase of the surge product. This warranty is valid for Occurrences in the USA and Canada only.
To file a claim under this Connected Equip- ment Warranty, you must do the following:
Call Philips’s Customer Support at (919)
The model number of the surge protector. The equipment (make and model number) that was connected to the surge protector. The equipment (make and model number) that was damaged as a result of the Oc- currence, and the extent of the damage. The date of the Occurrence
When and where you purchased your surge protector.
Your original dated sales receipt.
Your Philips Customer Support Repre- sentative will provide you with a Return Authorization Number (RA#) and shipping instructions.
Return the product with your original dated sales receipt and a description of the problem, freight prepaid, to the ad- dress provided by the Philips customer support representative. Products returned to Philips or to a Philips designated service center must have an RA# included with the product to be accepted.
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