Philips SRM 5100 user manual Instructions for use Troubleshooting, Problem Solution

SRM5100_Def 31-05-2007 16:43 Pagina 12

English

Instructions for use

5. Troubleshooting

Problem Solution

The PC does not respond to remote control commands.

Check that the batteries are properly inserted in the remote control and the USB connector is properly plugged into the PC / laptop USB port. See ‘Installing the remote control’.

After every key press, all indicator LEDs (PC,TV, STB and AMP) light up and then go out one after another.

The remote control is indicating that its batteries are running low. Replace the old batteries with new AAA batteries.

The indicator LED blinks once for a longer period and the remote control goes to standby mode.

No key is pressed for 20 seconds. Press any key to re-activate the remote control.

Battery power is low. Replace the old batteries with new AAA batteries.

The remote control stops transmitting, the indicator LED goes out and the remote control goes to standby mode.

A key is pressed for more than

30 seconds. Release the (stuck) key.

When learning a key: the remote control memory is full. Restore the original functions of the remote control in order to create memory space. See ‘Restoring the original functions of your remote control’.

The device you want to operate does not respond and its LED (PC, TV, STB, AMP) does not flash when you press a key.

Replace the old batteries with new AAA batteries.

The device you want to operate does not respond but its LED (PC, TV, STB, AMP) does flash when a key is pressed.

Point the SRM 5100 at the device and make sure that there are no obstructions between the SRM 5100 and the device.

The SRM 5100 does not respond properly to commands.

Maybe you are using the wrong code. Try programming the

SRM 5100 again using another code, which is mentioned under the brand of your device, or reset for automatic search to find the right code. If the device still does not respond, call our helpline.

12