The device I want to operate does not respond and the device mode indicator (TV, STB, DVD, etc.) at the bottom left of the display does not flash when I press a key.

Battery level too low.

Replace the old batteries with three new AA batteries. We recommend Philips Alkaline batteries.

The device I want to operate does not respond but the device mode indicator (TV, STB, DVD, etc.) at the bottom left of the display does flash when I press a key.

Point the remote control at the device and make sure that there are no obstructions between the remote control and the device.

The remote control does not respond to all key commands.

Not all key functions are available in the database of the remote control.

Try copying key functions from the original remote control. For this, refer to chapter 4.6 ‘Learning key functions’.

The volume and mute keys are not working properly.

When setting up the remote control for a device (adding a device), the remote control automatically copies the volume and mute keys as follows:

Video devices (DVD,VCR, DVDR, etc.) use the volume and mute keys of the TV;

Audio devices (CD, DMR, tuner, etc.) use the volume and mute keys of the amplifier / receiver.

If the remote control was not set up for TV, amplifier and / or reciver, the volume and mute keys will not work.To activate the keys:

Set up the remote control for TV, amplifier and / or receiver. For this, refer to chapter 4.2 ‘Devices - Adding devices’.

Or:

Try copying the volume and mute keys from another device. For this, refer to chapter 4.5 ‘Advanced options - Punch through’.

ENGLISH

Frequently asked questions

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Philips SRU8112/27 Remote control does not respond to all key commands, Volume and mute keys are not working properly