Troubleshooting

Before requesting service, check the following items.

Also, check the description in the Operating Instructions, Setup Manual.

Contact your dealer if a problem cannot be solved even after checking and trying the solution or if a problem is not described below.

Symptoms

Camera does not

turn on.

 

Check item/remedy

page

 

 

 

 

AC/DC power supply

 

 

• Is the power firmly connected to the power

 

outlet?

 

 

Make sure that it is connected.

 

 

PoE power supply

 

 

• Is the network cable connected to a PoE-

34

compatible power supply unit by an

 

Ethernet (Category 5) cable?

 

 

 

 

Make sure that it is connected.

 

 

• Some power supply units that can connect

 

multiple PoE terminal devices are not

 

 

supplied with power when the total power

 

 

supply limitation is exceeded.

 

 

• Read the Operating Instructions of the PoE

 

power supply unit.

 

 

 

 

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Philips WV-NW484S operating instructions Troubleshooting, Camera does not Turn on, AC/DC power supply, PoE power supply