PictureTel 4500 Help Numbers

Help Numbers

Here are numbers you can use if you need help with your videoconferencing

system:

System Administrator’s Name Phone Number

______________________________________ ____________________________

______________________________________ _____________________________

PictureTel Service Provider’s Name Phone Number

______________________________________ ____________________________

______________________________________ _____________________________

Network Provider’s Name Phone Number

______________________________________ _____________________________

Contents

Main Page Contents Page Page Page Welcome! Is This Notebook for You? Where Can You Get Help? Concorde4500 Quick Reference Page Page Page Videoconferencing Tips Tips for Great Video Tips for Using Automatic Camera Pointing Tips for Great Audio Tips for Muting Tips for Using Documents Tips for a Great Meeting Using the Keypads Wireless Keypad Overview Here are the most commonly used buttons on the wireless keypad: Page Here are the other buttons on the wireless keypad that you will probably use less frequently: QuickPad Overview Here are the most commonly used buttons on the QuickPad: Page Here are the other buttons on your QuickPad that you will probably use less frequently: Page 19 Making a Call The Basics With your Concorde4500, you can make a video call in either of two ways: Manual Dialing Page Dialing with a LAN Extension Page Directory Dialing Dialing into a Multipoint Call Joining a Dataconference Call Making a Nondialed Call Redialing a Call Page Making a Call Other Options Choosing the Call Rate Page The Set Call Rate screen appears. Using the Voice-Only Option Using the Voice-Only Option in the U.S. Dialing a Voice-Only Call Answering a Voice-Only Call Hanging Up a Voice-Only Call Using the Voice-Only Option Outside the U.S. Dialing a Voice-Only Call Answering a Voice-Only Call Hanging Up a Voice-Only Call Encrypting a Call Using Automatic Encryption Using Manual Encryption T Page Answering and Hanging Up Answering a Call Hanging Up Adjusting the Sound Muting Your Microphones Adjusting the Volume Adjusting the Picture Using Automatic Camera Pointing Displaying and Removing the PIP Adjusting Cameras Setting Camera Presets Using Camera Presets Doing More While Meeting Sending and Redisplaying a Snapshot Sending a Snapshot Redisplaying a Snapshot Using a VCR with Your System Recording a Videoconference Playing a Videotape Using Multipoint Using Voice-Activated Mode Using Browse Mode If your Browse menu looks like this, turn to page 58. If your Browse menu looks like this, turn to page 60. or Look for this item Look for either of these items Using Browse Mode for Chair Control Systems Heres what else you can do: control mode. See page 62 to nd out how to use it. Using Browse Mode for Director Systems Heres what else you can do: mode. See page 64 to nd out how to use it. Using Chair Control Mode Page Using Director Mode Page Page Updating the Dialing Directory Creating a Dialing Directory Entry Page Naming the Site Choosing a Call Rate for the Site To choose the call rate for the site: The system marks your choice with an The call rate you chose appears in brackets next to Specic Rate. Modifying a Dialing Directory Entry Adding a LAN Extension to a Dialing Directory Entry Removing a Dialing Directory Entry Page Understanding System Information Status Messages Call Progress Messages Normal Messages Extended Messages Page Solving Problems System Warning Messages No System Power System Fails Power-On Tests Blank Screen These are the steps to take if the screen is blank. The screen is blank. If your system is in Standby mode, pressing this button makes the video image reappear. No Sound These are the steps to take if you cant hear any sound during a call. No system sound. No System Menus Peripheral Failure System Menu Trees Setup Menus Heres the menu structure for the Setup menus: Conguration Menus Heres the menu structure for the Conguration menus: Diagnostics Menus Heres the menu structure for the Diagnostics menus: Chair Control Mode Menus Heres the menu structure for chair control mode: * Director Mode Menus Heres the menu structure for director mode: Display Directors Name Disable Browsing [ON] Display Directors Name Worksheets Frequently Called Numbers Heres some information about the videoconferencing systems that you may need to call frequently: System Information Help Numbers Notes Page Index A B C D E F H K L M N P Q R S T V W Z