09

Problem

Remedy

 

No HDMI video output.

• Make sure that you’ve selected this player as the HDMI input in

 

 

the settings for the component you’re using. You may need to refer

 

 

to the instruction manual of the component to do this.

 

 

• Check that the HDMI cable is connected properly and that the

 

 

cable isn’t damaged.

 

 

• Check that components connected using the HDMI interface are

 

 

switched on and HDMI compatible.

 

 

• This unit has been designed to be compliant with HDMI

 

 

(High-Definition Multimedia Interface). Depending on the

 

 

component you have connected, using a DVI connection may result

 

 

in unreliable signal transfers.

 

 

• Make sure the resolution on this player matches that of the

 

 

component you have connected using HDMI. See HDMI

 

 

Resolution on page 37 to change the HDMI resolution. See

 

 

Resetting the output resolution to the default setting with HDMI

 

 

connection on page 15 if you want to reset the output resolution.

 

 

 

 

No multichannel HDMI

• Make sure the HDMI Out setting is set to Auto (page 36). See

 

audio.

also About the HDMI audio output settings on page 41.

 

 

 

Component Out cannot be • You can use the Interlace setting if the HDMI Resolution is set to

 

set to Interlace.

720x480i (page 37).

A connected DVI component • This unit has been designed to be compliant with HDMI (with HDCP) doesn’t work (High-Definition Multimedia Interface). Depending on the

with this player.component you have connected, using a DVI connection may result in unreliable signal transfers.

USB troubleshooting

Problem

USB mass storage device is not recognized by the system.

Remedy

Make sure you have completely inserted the USB connector to this unit.

Check that the memory format is FAT16 or FAT32.

USB devices with an internal USB hub are not supported.

Files don’t show up in the Navigator/Photo Browser.

The files must have the correct file extension (page 7).

Make sure the file permission hasn’t been restricted (through a password, etc.).

Can’t play WMA or

• The files were recorded using DRM (digital rights management)

MPEG-4 AAC files.

or FairPlay copy-protection. This is not a malfunction.

 

 

Note

Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem, please consult your nearest Pioneer service center.

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Pioneer DV-410V-K operating instructions USB troubleshooting