Getting started 04
27
En
• After I load a DVD disc, it ejects automati-
cally after a few seconds!
Most likely, the disc is the wrong region
for your player. The region number should
be printed on the disc; check it against
the region number of the player (which
you can find on the rear panel). See also
on
page 65
.
If the region number is OK, it may be that
the disc is damaged or dirty. Clean the
disc and look for signs of damage. See
also
Taking care of your player and discs
on
page 61
.
• Why won’t the disc I loaded play?
First check that you loaded the disc the
right way up (label side up), and that it’s
clean and not damaged. See
Taking care
of your player and discs
on
page 61
for
information on cleaning discs.
If a disc loaded correctly won’t play, it’s
probably an incompatible format or disc
type, such as DVD-ROM. See
Disc /
content format playback compatibility
on
page 8
for more on disc compatibility.
•I have a widescreen TV so why are there
black bars at the top and bottom of the
screen when I play some discs?
Some movie formats are such that even
when played on a widescreen TV, black
bars are necessary at the top and bottom
of the screen. This is not a malfunction.
•I have a standard (4:3) TV and set the player
to show widescreen DVDs in pan & scan
format, so why do I still get black bars top
and bottom with some discs?
Some discs override the display prefer-
ences of the player, so even if you have
4:3
(Pan & Scan)
selected, those discs will
still be shown in letter box format. This is
not a malfunction.
•My AV receiver is definitely compatible with
96kHz Linear PCM audio, but it doesn’t
seem to work with this player. What’s
wrong?
For digital copy-protection purposes,
some 96kHz DVD discs only output digital
audio downsampled to 48kHz. This is not
a malfunction.
To fully take advantage of the high
sampling rate audio, connect the analog
audio outputs to your amplifier/receiver.
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