Additional information

11

Troubleshooting

A slight operational mistake may make the DVD player appear to be broken. Always check other factors in your system such as the monitor or television, the AV amplifier and speakers, etc. When the problem is not obvious after this inspection, please review the points below before contacting the store where you bought the player or the take the player to your nearest PIONEER authorized service center.

Power does not come on.

￿Connect the power cord to the outlet properly.

Even when the disc tray is closed, it comes out.

￿Set the disc in the disc tray properly (page 28).

￿Clean the disc (page 63).

￿Check the region no. (pages 9, 65).

The screen does not appear.

￿Check the setting of the video output selector at the rear of this player with the connected video terminal (page 11, 12).

￿Confirm that connections are correct (pages 11–13).

￿Make the television or AV amplifier setting, etc., to DVD playback setting.

Cannot play back.

￿Clean the disc (page 63).

￿Set the disc in the disc tray properly (page 28).

￿Remove the condensation in the player (page 64).

￿SECAM format discs cannot be played back.

￿Insert the disc with the proper side up.

The contents of the settings disappear.

￿When the power has been turned off due to a power outage and the power cord having been pulled out while the power is turned on, the contents of the settings disappear. Make sure to pull out the power cord after the ￿STANDBY/ON button has been

pressed and the POWER indicator has turned orange.

The screen stops and the commands from the buttons are not accepted.

￿After pressing STOP button, play back once more.

￿The player is set “Key Lock” (page 44).

Cannot use the remote control.

￿Operate within the usage range of the remote control (page 8).

￿Replace the dry cell batteries of the remote control with new ones (page 8).

￿The player is set “Key Lock” (page 44).

No sound comes from the speakers or the sound is distorted.

￿Confirm that the audio cable is properly connected (pages 11, 13).

￿Some discs prohibit 96 kHz digital output of Linear PCM audio. With these kinds of discs, even if the [96 kHz PCM Out] setting of [Digital Audio Out] of Initial setting menu screen is set to [96 kHz], it is automatically changed to 48 kHz and output (page 20).

￿Clean the disc (page 63).

￿If it has been set to the pause or slow playback mode, change to the playback mode (page 32).

￿If the volume of the television or AV amplifier, etc., has been set to “minimum,” raise the volume.

￿Confirm that the connector plug has been sufficiently inserted and that it has not been disconnected.

￿If the connector plug and terminal are dirty, wipe them.

￿DTS sound is no output from the AUDIO OUT (analog audio output) jacks.

Screen is extended vertically or horizontally.

￿Adjust the [TV Screen] setting (pages 21, 65).

77