TROUBLESHOOTING

TROUBLESHOOTING

If you believe the unit is failing to work properly, check the following troubleshooting table for tips. Sometimes simple mistakes in setup or operation may appear like serious problems. There are also times when the problem in question may be caused by something else other than the unit, and at times like these you should check any other electronic devices being used at the same time.

If the problem in question continues to persist even after checking the troubleshooting table below and taking whatever corrective action is recommended, contact your nearest Pioneer Service Station or contact the store from which you purchased the unit for further assistance.

Description of problem

Possible cause of problem

Recommended action

 

 

 

Unit is not recognized even

• Driver software is not installed properly.

• Install the driver software. If it has already been

when connected to computer.

If the unit is not connected properly to the

installed, uninstall it, then install it again.

 

computer the version display utility cannot be

 

 

used to display the firmware version. To confirm

 

 

the firmware version, see the section “ABOUT

 

 

THE DRIVER PROGRAM, Confirm the driver

 

 

version” (P. 19).

 

 

 

 

 

• The USB auxiliary power cable is not connected.

• Connect the USB auxiliary power cable to the

 

 

computer first, followed by the USB cable.

 

 

 

During playback, tracks

• LOAD LOCK is set to ON.

• Use UTILITY screen to set LOAD LOCK to OFF.

cannot be loaded.

 

 

 

 

 

Track information characters

• A non-supported language font has been used.

• Use a supported language font to input

are garbled.

 

information. Supported languages include

 

 

western European languages, Russian,

 

 

Simplified Mandarin Chinese, and Japanese.

 

 

 

 

• This unit’s track information function cannot be

• Consult the operating instructions for your DJ

 

displayed by DJ software.

software program for more information about

 

 

languages supported by the program.

 

 

 

Television screen is disrupted,

• Adverse influence from the unit.

• Either turn the unit’s power OFF, or separate

or noise is heard during FM

 

farther from the television.

broadcasts.

 

 

 

 

 

English

ABOUT THE LCD SCREEN

Some LCD monitors may display so-called “hot pixels” or “dead pixels” (constantly bright pixels or pixels that are permanently off). This is a phenomenon characteristic of LCD displays and is not considered a malfunction.

When used in cold regions, the screen may appear dark for a while after the power is first turned on. As the unit warms up with time, the screen will return to normal brightness.

Avoid viewing the LCD screen in direct sunlight, since the light reflected off the screen may make the image difficult to view.

ABOUT OEL (ORGANIC EL) SCREENS

• The two screens (displays A/B) may display slightly different color characteristics, but this is not a malfunction.

SEP-C1 UPDATES

Software for this unit may be updated to improve operation or functionality. For details consult the following support website: http://www.prodjnet.com/support/

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Pioneer operating instructions Troubleshooting, About the LCD Screen, About OEL Organic EL Screens, SEP-C1 Updates