13Additional information
USB interface
SymptomRemedy
USB mass storage device is not recognized by the receiver.
•Try switching the receiver off, then on again.
•Make sure you have completely inserted the USB connector to this receiver.
•Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not supported).
•USB devices with an internal USB hub are not supported.
USB ERR3 shows in the display | • If this message continues to appear after going through all the checks in Important on page 31 of USB |
when connecting a USB device. | playback, take the unit to your nearest Pioneer authorized service center or your dealer for servicing. |
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Can’t play audio files. | • The WMA or |
| sampling rate is not compatible (see Compressed audio compatibility on page 31). This is not a |
| malfunction. |
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HDMI
Symptom | Remedy |
No picture or sound. | • If the problem still persists when connecting your HDMI component directly to your monitor, please |
| consult the component or monitor manual or contact the manufacturer for support. |
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No picture. | • Depending in the output settings of the source component, it may be outputting a video format that can’t |
| be displayed. Change the output settings of the source, or connect using the component, |
| composite jacks. |
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OSD does not appear. | • The OSD will not appear if you have connected using the HDMI output to your TV. Use component, S- |
| video, or composite connections when setting up the system. |
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No sound, or sound suddenly | • Since the HDMI audio signal is sent through this receiver to your TV, you need to make separate |
ceases. | connections for audio if you want to hear your HDMI component through this system. See Connecting using |
| HDMI on page 44 for more on this. |
| • If you’ve made separate connections for audio, make sure you have assigned the analog/digital jack(s) to |
| the corresponding HDMI input for the component. See Assigning the HDMI inputs on page 50 to do this. |
| • Check the audio output settings of the source component. |
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Note
•If the unit does not operate normally due to external effects such as static electricity disconnect the power plug from the outlet and insert again to return to normal operating conditions.
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