Troubleshooting (Continued)
Cannot send measurement data to PC
Cause 1:
Random transmission errors sometimes occur.
Even if an error occurred on your first attempt, try sending the data again. Sometimes the transmission succeeds when you try again.
Cause 2:
Messages like the following may appear if a transmission error occurs.
Timeout occurred.
Command error occurred. Please try again.
Send failed.
Try the following, in the order indicated.
1)In the GUI screen of the receiver, check that “Start the MCACC application on your PC” is displayed. (This message indicates that the receiver is ready to send data to the PC.)
2)Check that the
3)Exit any other active applications.
4)Check the COM port number.
5)Check the type of
6)Restart the Advanced MCACC application.
7)Restart your PC.
Cause 3:
The following message may appear and the data transmission may be not available.
Cannot open the serial port (COM*).
Refer to the operation manual for PC or the application software using the COM port, and make the connecting COM port available for transmission.
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