Pioneer VSX-36TX, VSX-37TX manual Troubleshooting, Symptom Cause Remedy

Techno Tidbits & Problem-solving

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Symptom		Cause		Remedy
The power does not turn ON.	• The power plug is disconnected.		•	Connect the power plug to the wall
				outlet.
	•	The protection circuit may have	•	Disconnect the power plug from the
		been activated.		outlet, and insert again.
The unit does not respond when	•	Static electricity caused by dry air.	•	Disconnect the power plug from the
the buttons are pressed.				outlet, and insert again.
No sound is output when a	• Improper connections.		• Make sure the component is
function is selected.				connected correctly (see p. 12-21).
	• Sound is muted.		• Press MUTE on the remote control.
	• The volume is turned down.		• Adjust MASTER VOLUME.
	• The TAPE 2 MONITOR is ON.		• Press the TAPE 2 MONITOR button.
	• Speakers are turned OFF.		•	Press SPEAKERS (A/B) to select the
				speakers you connected.
	• DIGITAL/ANALOG switch is set		• Set SIGNAL SELECT (see p. 47).
		incorrectly.
No image is output when a	• Improper connections.		• Make sure the component is
function is selected.				connected correctly (see p.15-18).
	•	The input source is not properly	•	Press the correct function button.
		selected.
Considerable noise in radio	•	Incorrect frequency.	•	Tune in the correct frequency.
broadcasts.	•	The antenna is not connected.	•	Connect the antenna (see p.18).
	•	2RF and/or digital cables are near	•	Route 2RF and digital cables away
		the antenna terminals and wires.		from the antenna terminals and wires.
	FM broadcasts
	•	The FM antenna is not fully	•	Fully extend the FM wire antenna,
		extended or is poorly positioned.		position for best reception, and
				secure to a wall.
	• Weak radio signals.		•	Connect an outdoor FM antenna (see
	AM broadcasts			p.18).
	•	The AM antenna is poorly	•	Adjust the direction and position for
		positioned.		best reception.
	•	Weak radio signals.	•	Connect an additional internal or
				external AM antenna (see p.18).
	•	Interference caused by other	•	Turn off the equipment causing the
		equipment (fluorescent lamp,		noise or move it away from the
		motor, etc.).		receiver.
			•	Place the antenna farther away from
				the equipment causing the noise.
Broadcast stations cannot be	•	Weak radio signals.	•	Connect an outdoor antenna (see
selected automatically.				p.18).
Subwoofer output is very low.	•	Settings route signal away from	•	To get more signal to the subwoofer
		subwoofer.		set it to PLUS or choose SMALL for
				the FRONT speakers (see p.32-33).
When playing an LD the SIGNAL	• The LD is not a Dolby Digital		• Set the SIGNAL SELECT to analog
SELECT is on 2RF but there is		compatible disc.		(make sure your LD player is hooked
still no sound.				up with analog connections in addition
				to digital and 2RF connections, see
				p. 15).
When playing a Dolby Digital / DTS	•	The Dolby Digital / DTS source is	• There is no problem with the receiver
source the 5.1 Channel indicator		not 5 channels.		but if you want 5 channel sound you
doesn't light.				must play a 5 channel source.

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