10Additional Information

Troubleshooting

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.

Symptom

Cause

Remedy

The power does not turn on.

The power plug is disconnected.

The protection circuit may have been activated.

Speaker wire may be touching the rear panel.

Static electricity caused by dry air.

Connect the power plug to the wall outlet.

Disconnect the power plug from the outlet, and insert again.

Make sure there are no loose strands of speaker wire touching the rear panel. This could cause the receiver to shut off auto- matically.

Disconnect the power plug from the outlet, and insert again.

50

En

AMP ERR blinks in

The receiver has a serious problem.

Unplug the receiver from the wall and call a

the display and the

 

 

 

Pioneer-accredited repair center.

unit turns off.

 

 

 

 

 

 

 

 

 

HEAT UP blinks in the

The receiver has gotten too hot.

Allow the receiver to cool down with good

display.

 

 

 

ventilation. If problem persists turn off re-

 

 

 

 

ceiver, unplug from wall and allow it to cool

 

 

 

 

down.

 

 

 

 

 

OVERHEAT blinks in

The receiver has gotten too hot.

Turn the receiver off and allow it to cool

the display and no

 

 

 

down with good ventilation. If problem

sound is output.

 

 

 

persists turn the volume down.

 

 

 

 

 

THDCT NG blinks in

The thermistor (temperature sensor) is

Turn the receiver off, unplug from wall and

the display and no

 

out of order.

 

call a Pioneer-accredited repair center.

sound is output.

 

 

 

 

 

 

 

 

 

The unit does not

Improper connections.

Make sure the component is connected cor-

respond when the

 

 

 

rectly (refer to pages 14–17).

buttons are pressed.

Sound is muted.

Press MUTE on the remote control.

 

The volume is turned down.

Adjust the MASTER VOLUME.

 

 

 

 

 

No sound is output

Incorrect frequency.

Tune in the correct frequency.

when the AM/FM is

The antenna is not connected.

Connect the antenna (refer to page 20).

selected.

 

 

 

 

 

 

 

 

Considerable noise in

FM broadcasts

 

 

radio broadcasts.

The FM antenna is not fully extended

Fully extend the FM wire antenna, position

 

 

or is poorly positioned.

 

for best reception, and secure to a wall.

 

Weak radio signals.

Connect an outdoor FM antenna (refer to

 

 

 

 

page 20).

 

 

 

 

 

AM broadcasts

 

 

 

The AM antenna is poorly positioned.

Adjust the direction and position for best

 

 

 

 

reception.

 

Weak radio signals.

Connect an additional internal or external

 

 

 

 

AM antenna (refer to page 20).

 

Interference caused by other equipment

Turn off the equipment causing the noise or

 

 

(fluorescent lamp, motor, etc.).

 

move it away from the receiver.

 

 

 

Place the antenna farther away from the

 

 

 

 

equipment causing the noise.

 

 

 

 

 

Broadcast stations

The radio signal is too weak .

Connect an outdoor antenna (refer to page

cannot be selected

 

 

 

20).

automatically.

 

 

 

 

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Pioneer VSX-C100-S operating instructions Additional Information, Troubleshooting