Pirelli DP-L10 manual Configuration troubleshooting

A

FAQ

A.2 Configuration troubleshooting

1) WiFi connection problems

No WiFi connection is available; check the wifi connection status in ‘Menu’ > ‘WLAN’ > ‘WLAN status’.

•Not available

b General WLAN connection error, e.g. the SSID does not exist. w Workaround: Check the WLAN configuration parameters in the

WLAN profile (‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘Active Set- tings’ and ‘Edit Active Setting’)

•Time out

b Association response exceeds timeout value, e.g. signal is weak, or Access Point is busy.

w Workaround: retry the WiFi connection (press the right arrow in the scrolling keypad); eventually reduce the distance respect to the Access Point

•Association refused

b DP-L10 refused by Access Point during association phase, e.g. AP is resource-constrained.

w Workaround: wait for some minutes, then retry the WiFi connection (press the right arrow in the scrolling keypad)

•Authentication refused

b Refused by AP during authentication phase, e.g. incorrect key, fil- tered by AP’s ACL

w Workaround:

•Check the encryption type on the DP-L10 (open, WEP, WPA- PSK TKIP, WPA2-PSK AES) is according to the one on the Access Point. If you don’t know if the Access Point is using encryption, check on ‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘edit act. Settings’ > ‘SSID security’ > ‘SSID’, ‘Site survey’ > ‘SSID list’. Read the options of your SSID and check ‘Security’ field.

•‘None’ no security is required. Set ‘open’ in ‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘edit act. Settings’ > ‘SSID security’ > ‘Security’.

•‘WEP’ > WEP key is required. Set ‘WEP’ in ‘Menu’ > ‘WLAN’ > ‘WLAN settings’ > ‘edit act. Settings’ > ‘SSID security’ > ‘Security’. Then select ‘WEP key 1’ with your WEP key value.

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