N500 User Guide
| Probable |
|
| Symptom | Cause | Recommendation |
Blank screen. | A. Sleep mode. | Touch the weight platform. |
| B. PROM not firmly | Reinstall/replace PROM. |
| in slot. |
|
| C. No power. | Check power supply is firmly connected |
|
| at each end. Remove plug from wall |
|
| outlet, wait 10 seconds; reconnect. |
|
|
|
Scale does not | Interference with | Press Zero key. |
return to zero. | scale platform. |
|
|
|
|
Scale displays | Out of calibration or | Check for foreign matter under scale |
zero weight only. | mechanical | platform. Call CARELINE. |
| interference. |
|
|
|
|
Scale display does | Platform incorrectly | Ensure platform correctly seated. Check |
not reach 2kg. | seated or mechanical | for foreign matter under platform. |
| interference. |
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|
|
Inconsistent | A. Air currents moving | Move scale to another location. |
weights. | across platform. |
|
| B. Platform or item | Clear area around scale. |
| being weighed touching |
|
| another object. |
|
| C. Vibrations affecting | Turn vibration filter ON (see page 19). |
| scale. |
|
| D. Scale not level. | |
| ||
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