Rate PROM

CHAPTER 4: MAINTAINING YOUR SCALE

CLEANING

LEVELLING

POSTAGE RATE

(PROM) CHANGE

Your scale requires very little maintenance. Simply keep it clean by wiping it with a soft dry cloth. Do not use harsh chemical cleaners on your scale.

The scale must have a firm base and be level to give its best performance.

To level the scale, adjust the four feet until the bubble in the levelling device on top of the platform is centralised.

Turn the feet clockwise to raise them or anticlockwise to lower them.

This section describes how to update the postage rates contained within your scale by removing the old PROM and fitting a new one.

Service Maintenance Contracts in the UK may include automatic supply of a new PROM at a postage rate change. If not, or if you do not have a Maintenance Contract, you will need to order a new PROM from Pitney Bowes at each rate change.

The PROM is located in a slot under the weighing platform.

The PROM’s label gives details of the PROM part number, country and revision date.

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