9.2Critical Failures
Critical failures is defined as failures that render the Monitor inoperable to the end user. The MTBCF (Mean Time Between Critical Failures) value excludes the fluorescent backlight assembly which requires periodic replacement and assumes periodic cleaning of air filtration screens to ensure adequate air flow for cooling.
The Monitor MTBCF is > 40,000 hours.
Note: MTBCF excludes fluorescent tubes from calculation. Calculation is made per MIL Reliability Handbook 217 Method 3.
9.3Failure Definition
In general, the term failure denotes a fully functional Monitor unit ceasing to function within its required performance capability because of conditions internal to the Monitor unit. The requirements of Section refer to critical failures, defined and distinguished from others as follows:
Monitor Failure - Monitor ceases full operation. The failure cannot be corrected without at least one of the following: tools, test equipment, replacement parts, checks of the Monitor unit, and knowledge beyond performing routine operations.
Nuisance Failure - A component in the Monitor unit has ceased operation but does not impair the required operation of the unit.
Not Machine Failures - Malfunctions attributable to the following causes shall not be classified as failures:
∙Improper installation or maintenance
∙Abuse or misuse
∙Exposure to environments outside the specified design range.
∙Lack of prescribed preventative maintenance.
∙Failures caused by test equipment used to control cycle and check the operation of Display units on test.
10.0Description of Warranty
Seller warrants that the Goods will conform to published specifications and be free from defects in material for 12 months from delivery. To the extent that Goods incorporate
Warranty repairs shall be warranted for the remainder of the original warranty period. Buyer shall report defect claims in writing to Seller immediately upon discovery, and in any event, within the warranty period. Buyer must return Goods to Seller within 30 days of Seller’s receipt of a warranty claim notice and only after receiving Seller’s Return Goods Authorization. Seller shall, at its sole option, repair or replace the Goods.
If Goods were repaired, altered or modified by persons other than Seller, this warranty is void. Conditions resulting from normal wear and tear and Buyer's failure to properly store, install, operate, handle or maintain the Goods are not within this warranty. Repair or replacement of Goods is Seller’s sole obligation and Buyer's exclusive remedy for all
Title: Product Specification: LC12 | Page 21 of 24 |
Document Number: | Revision: A |
