Appendix B: Troubleshooting &

Frequently Asked Questions

Question

Answer or Resolution

 

 

 

Features

 

 

The video and audio

The Network Camera utilizes MPEG4 and JPEG dual

codec is adopted in the

compression to providing high quality images. MPEG4 is a

Network Camera.

standard for video compression and JPEG is a standard for

 

image compression.

 

The audio codec is ADPCM compression.

The maximum number

The maximum number of users is 4 clients for video

of users access Network

streaming.

Camera simultaneously.

 

The Network Camera

This Network Camera is not weatherproof. It needs to be

can be used outdoors or

equipped with a weatherproof case for outdoors using.

not.

However, equipped with a weatherproof case might disable

 

the audio function of Network Camera.

 

Install Network Camera

 

 

Status LED does not

• Check and confirm that the standard AC adaptor, included

light up.

in packaged, is used. Secure the power connector and re

 

power it on again.

 

• If the problem is not solved, the Network Camera might be

 

faulty. Contact your dealer for further help.

The network cabling is

The Network Camera uses Category 5 UTP cable allowing 10

required for the Network

and/or 100 Base-T networking.

Camera.

 

The Network Camera

If a firewall exists on the network, port 80 is open for ordinary

will be installed and work

data communication. The Network Camera uses port

if a firewall exists on the

80(default) only. This port (or the port you specify from the

network.

Configuration screen if you change the default port) needs to

 

be opened on the firewall.

The username and

Username = admin and Password = admin.

password for the first

Note that it’s all case sensitivity.

time or after factory

 

default reset

 

Forgot the username

Follow the steps below.

and password

1. Restore the factory default setting by press pressing and

 

holding down more than 10 seconds when power on

 

Network Camera.

 

2. Reconfigure the Network Camera.

Forgot the IP address of

Check IP address of Network Camera by using the MP4 IP

46/60