11 Getting Help

• Online Services

Website: http://www.spypen.com

• Customer Support plawa-feinwerktechnik GmbH & Co. KG Bleichereistr. 18

73066 Uhingen - Germany

Helpline: +49 (7161) 93872-0 (English, Deutsch)

Website: www.spypen.com, www.plawa.de

Email: support@plawa.de

• ArcSoft Software Help

 

For North America

For South & Central America

ArcSoft HQ Support Center

Tel: 1-510-979+5520

(Fremont California, CA)

Fax: 1-510-440-1270

Tel: 1-800-762-8657

E-mail:latlnsupport@arcsoft.com

(toll free number)

 

Fax: 1-510-440-1270

 

E-mail: support@arcsoft.com

 

For China

For Japan

ArcSoft China Support Center (Beijing)

ArcSoft Japan Support Center (Tokyo)

Tel: 8610-6849-1368

Tel: +81-03-3834-5256

Fax: 8610-6849-1367

Fax: +81-03-5816-4730

E-mail: china@arcsoft.com

Web: http://www.mds2000.co.jp/arcsoft

 

E-mail: japan@arcsoft.com and

 

support@mds2000.com

For Oceania

For Europe/Middle East/

ArcSoft Australian Support Center

Africa & Rest of the World

(Baulkham Hills, New South Wales)

ArcSoft Europe Support Center

Tel: 61 (2) 9899-5888

(Ireland)

Fax: 61 (2) 9899-5728

Tel: +353-(0) 61-702087

E-mail: support@supportgroup.com.au

Fax: +353-(0) 61-702001

 

E-mail: europe@arcsoft.com

Visit http:// www.arcsoft.com for technical support and frequently asked questions (FAQ’s).

12 Appendix

•Technical Specifications

•Internal Memory: 16MB NAND FLASH

•External Memory: support SD card memory card up to 128MB (not included)

•Image Sensor: 1.3M CMOS

•Still Image Resolution:

• Resolution 1280 X 960 Super High:

Approx.

20 pictures

• Resolution 800

X 600

High:

Approx.

106 pictures

• Resolution 640

X 480

Normal:

Approx.

225 pictures

•Self Timer: 10 seconds.

•Video Clip:

•Frame rate: Approx. 15 fps video clip (320 X 240) Approx. 15 fps PC camera (320 X 240)

• Length:

Approx. 60 seconds per wider clips

•Unlimited when connected to computer via USB cable

•File Format:

•Still Image - Compression in JPEG format after download to PC via USB (depend on application used)

•Video Clip - AVI Format

•Lens Type: Low profile micro lens

•Working Range: 1.0m to infinity

•Focusing: Fixed focus

•Build in Flash: Flash Modes - AUTO, OFF, ON.

•Effective flash light range: Approx. 1 ~ 1.5 m (Approx. 3 ~ 5 feet)

•Viewfinder: LCD Monitor or optical viewfinder

•External Connector: USB, SD card slot

•Auto Power Off: After 30 seconds inactivity

•Power Supply: USB Port

Li-Polymer rechargeable battery

(User can recharge the battery approximately 250 ~ 280 times)

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