11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

Solution

I receive an error message

Polaroid izone300™ camera

Shut down all other applications and

when I am installing the

driver” does not load.

attempt to reinstall the driver.

Polaroid izone300™ camera

 

 

 

Check to see if the USB controller in your

driver.

 

 

BIOS if it is activated. Please refer to

 

 

 

 

Polaroid website for how to active USB

 

 

controller in BIOS.

 

 

 

I cannot upload images to

Connection failure.

Check all cable connections are secured.

my computer.

 

 

Incorrect driver type.

Set the camera’s driver type to the Mass

 

 

 

Storage mode.

 

 

 

I cannot run the Polaroid

Conflict with another camera

If you have another camera installed on

izone300™ camera driver”.

driver or capture device.

your computer, remove it and it’s driver

 

 

completely from your system to avoid

 

 

conflicting with your izone300™.

 

 

 

My CD Installation wizard

The auto installation file is

Go to the computer desktop. Right click on

does not work.

switched off or the CD-ROM is

“My Computer”. Click “Properties”. Select

 

disconnected.

“Device Manager”. Double click on “CD-

 

 

ROM”, double click on “CD-R (normally the

 

 

manufacturer’s name. Click on “Settings”.

 

 

Ensure both “Auto insert notification” and

 

 

the “disconnect” are ticked. If you change

 

 

the settings the computer will ask you to

 

 

restart your PC. Click “Yes”.

 

 

 

I get a blurred image when

There may be a momentary delay

Hold your izone300™ camera steady

uploading my images to my

between pressing the shutter

until you hear a beep which indicates the

computer.

button and the actual exposure.

exposure is completed.

70

Polaroid izone300™ Digital Camera User Guide

 

www.polaroid.com

Page 70
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Polaroid izone300 manual Troubleshooting Problems, Symptom Problem Solution