Troubleshooting Problems | Polaroid izone300 manual

11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

	Symptom	Problem	Solution
	I receive an error message	Polaroid izone300™ camera	Shut down all other applications and
	when I am installing the	driver” does not load.	attempt to reinstall the driver.
	Polaroid izone300™ camera
	Polaroid izone300™ camera		Check to see if the USB controller in your
	driver.		Check to see if the USB controller in your
	driver.		BIOS if it is activated. Please refer to
			BIOS if it is activated. Please refer to
			Polaroid website for how to active USB
			controller in BIOS.

	I cannot upload images to	Connection failure.	Check all cable connections are secured.
	my computer.
	my computer.	Incorrect driver type.	Set the camera’s driver type to the Mass
		Incorrect driver type.	Set the camera’s driver type to the Mass
			Storage mode.

	I cannot run the Polaroid	Conflict with another camera	If you have another camera installed on
	izone300™ camera driver”.	driver or capture device.	your computer, remove it and it’s driver
			completely from your system to avoid
			conflicting with your izone300™.

	My CD Installation wizard	The auto installation file is	Go to the computer desktop. Right click on
	does not work.	switched off or the CD-ROM is	“My Computer”. Click “Properties”. Select
		disconnected.	“Device Manager”. Double click on “CD-
			ROM”, double click on “CD-R (normally the
			manufacturer’s name. Click on “Settings”.
			Ensure both “Auto insert notification” and
			the “disconnect” are ticked. If you change
			the settings the computer will ask you to
			restart your PC. Click “Yes”.

	I get a blurred image when	There may be a momentary delay	Hold your izone300™ camera steady
	uploading my images to my	between pressing the shutter	until you hear a beep which indicates the
	computer.	button and the actual exposure.	exposure is completed.

70	Polaroid izone300™ Digital Camera User Guide
	www.polaroid.com

Image 70

Polaroid izone300 manual Troubleshooting Problems, Symptom Problem Solution

Contents

Digital Camera User Guide Product Overview USB port SD card slot USB plug Table of Contents Polaroid izone300 Digital Camera User Guide Polaroid izone300 Digital Camera User Guide Getting Started Camera Package Contents Attaching the Hand Strap Using the Docking Station How to Use the Tether Optional Connecting USB Connector with AC Adapter Charging the Battery Polaroid izone300 Digital Camera User Guide Polaroid izone300 Digital Camera User Guide Polaroid izone300 Digital Camera User Guide Turning the Camera On and Off Reset Feature Press Button to select the desired Setting How to Navigate MenusPress SET button to confirm Default Setting Camera SettingChecking Camera Status Video mode Default Setting Playback Mode Camera Modes Drive Mode Drive ModeSetup Menu Setup Press the setting Formatting the Internal Memory Setting the date and time Setting the Current Date and TimeSetting the date format Format Auto Power Save Setting 5 MIN Press the setting Or button to select the desired Setting the Beep Sound On/OffSetting Frequency Press Or button to select Setting Display Language Press the or button to select the desired setting Setting the Date Stamp On and OffResetting to Default Settings Stamp Switching the Information Display and LCD Screen On and Off Taking a Picture Taking PicturesBefore you take pictures, please read this note first Taking a Picture with the LCD Screen Off Setting Flash Mode Polaroid izone300 Digital Camera User Guide Setting Self-timer Icon will appear on the LCD screen Zoom Feature Image Size Setting Setting the Image Size and QualityPress Or button to select Desired setting Quality Setting Setting Exposure Compensation Exposure Setting the White Balance for Pictures White Balance Recording Video Clips Recording Video Clips Setting Video Resolution Size White Setting the White Balance for Video ClipsSet the camera to Video mode Press Button Button to select Balance Reviewing the Pictures Reviewing and Managing Pictures and Video ClipsReviewing Picture and Video Clip Files in Thumbnail Auto Play Set Auto Play Direction Start Auto Play Setting Auto Play IntervalPress Button to select Interval Perform steps 1, 2, 3 and 4 on Press Or button to select on Protect or Unprotect Pictures or Video Clips Playing the Video ClipProtect You can cancel the deletion by choosing no Set the camera to Playback mode Press ButtonButton Press Or button to select the desired Setting Deleting Pictures or Video Clips About PictBridge Print SettingsPrinting Procedures Button to start printing. Refer to Printing Errors Cancelling PrintingSelecting PictBridge Mode Camera/Printer Connection ALL Images Selecting Print SettingsThis Image ALL Index NO. Button to select the print settingsSpecifying the Number of Copies Copy Setting the Date Stamp On/Off Setting the File Name On/OffSelecting Print Layout Printing Press the or Press the M or size Button to select SizeButton to select the paper Button to select PRNIT. button Dpof Digital Print Order Format Button to select DPOF. button Print Setting Press the Print button on the printer to start printing Using the SD Card Using the SD Secure Digital CardMemory Card Precautions Inserting the SD Card Removing the SD Card Formatting the SD Card Copy to Card Cancel Installing the Software onto a Computer Installing the Software Mac Polaroid izone300 Digital Camera User Guide Microsoft NetMeeting Web Cam software Computer System Requirements Before You Transfer Files Transferring Pictures and Video Clips to Your ComputerDriver Connecting to Your Computer Connecting with the USB Cable Transferring Pictures and Video Clips Using the Camera as a Web Cam Setting up NetMeeting Start NetMeeting Troubleshooting Problems Symptom Problem Solution Color of the playback pictures is Cannot erase pictures Getting Help Customer Support ArcSoft Software Help Technical Specifications Appendix Polaroid izone300 Digital Camera User Guide Recordable Images Storage CapacitiesUnits Images 1GB SD Recordable Video Length Units Minute Uninstalling Polaroid izone300 driver PC Only For Windows 98SE Users Camera Default Settings Camera Mode Description Default Limit the following activities that reduces battery life Using Your BatteryTips, Your Safety & Maintenance Camera Cautions Regulatory Information FCC Notice Polaroid izone300 Digital Camera User Guide US 1105 Part No. OM3392US008