Troubleshooting and tips
! | Take note of the safety notes in the "Safety" manual and in the "Preparing for use" | |
chapter, when you connect or disconnect cables. | ||
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If a fault occurs, try to correct it as described in the following places:
●in this chapter
●in the documentation of the connected devices
●in the help systems of the software used
●in the documentation of your operating system
If you fail to correct the problem, proceed as follows:
►Switch off the device.
►Make a note of the steps and the circumstances that led to the fault.
►Make a note of any error messages displayed.
►Note the ID number of your device. The
►Contact your sales outlet or our customer service centre.
Installing new software
When installing programmes or drivers, important files may be overwritten and modified. To be able to access the original data in the event of any problems following installation, you should backup your hard disk prior to installation.
This may be due to the following:
The mains voltage supply is faulty
►Check whether the power cable is plugged properly into the device and a grounded mains outlet.
►Switch the device on.
Internal power supply overloaded
►Pull the power plug of the device out of the mains outlet.
►Wait for a moment.
►Plug the power plug into a properly grounded mains outlet again.
►Switch the device on.
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