Troubleshooting, Problem Cause Solution

Troubleshooting

Problem		Cause		Solution

Camera will	Power is not turned on			• Turn the main dial to a position other than		.
not operate
not operate	Battery cover or CF card slot			• Confirm that the battery cover is securely closed.
	Battery cover or CF card slot			• Confirm that the battery cover is securely closed.
	cover is open			• Confirm that the CF card slot cover is securely closed.

	Insufficient battery voltage			• Fully charge the battery or use a household power
	([Lb] flashes in display panel)			source.

	Poor contact between			• Wipe the terminals with a clean, dry cloth.
	camera and battery
	terminals

Camera will	Main dial is set to		or	• Turn the main dial to	(Shooting).
not record		(Replay)

	Flash is charging (flashing			• Wait until the orange indicator stops flashing and
	orange indicator)			shines steadily, signaling that the flash is charged, then
				press the shutter button.

	CF card full			• Insert a new CF card.

•If required, download the images to a computer and erase them from the CF card to make space.

	CF card not formatted	• Format CF card. ➜ See Formatting a CF card (p. 99)
	correctly	• If reformatting doesn't work, the CF card logic circuits
		may be damaged. Contact the nearest Canon
		Customer Support Help Desk.

Lens will not	Battery cover or CF card	• Close the battery cover or CF card slot cover, and then
retract	slot cover opened	turn the main dial on and back to		.
	immediately after main dial
	turned to

	Battery cover or CF card	• Close the battery cover or CF card slot cover, and then
	slot cover opened while	turn the main dial to	.
	camera was recording to
	the CF card (warning
	signal)

Battery pack	Battery pack capacity	• Replace the battery pack with a new one.
consumed	reduced because of disuse
quickly	for one year or more after
	being fully charged

	Battery life exceeded

Battery pack	Main dial is not turned to	• Turn the main dial to	.
will not
charge
charge	Battery life exceeded	• Replace the battery pack with a new one.
	Battery life exceeded	• Replace the battery pack with a new one.

	Poor contact between	• Plug the compact power adapter's DC plug more firmly
	camera and compact power	into the camera's DC IN terminal.
	adapter	• Connect the power cord to the compact power adapter
		and insert its plug firmly into the electrical outlet.

			Appendices 133