Polycom® RealPresence Collaboration ServerVirtual Edition Administrator’s Guide
9-4 Polycom, Inc.
password request for Dial-in and Dial-out participant connections. For more
information, see Table 16-5, “New Conference IVR Service Properties - Conference Password
Parameters,” on page 16-10.
10 Select the various audio messages that will be played in each case. For more
information, see Table 16-5, “New Conference IVR Service Properties - Conference Password
Parameters,” on page 16-10.
11 Click the General tab.
The New Conference IVR Service - General dialog box opens.
12 Select the messages that will be played during the conference. For more information,
see Table 16-6, “Conference IVR Service Properties - General Voice Messages,” on page 16-11.
13 Click the Video Services tab.
The New Conference IVR Service - Video Services dialog box opens.
14 Define the Video Services parameters. For more information, see Table 16-8, “New
Conference IVR Service Properties - Video Services Parameters,” on page 16-15.
15 Click the DTMF Codes tab.
The New Conference IVR Service - DTMF Codes dialog box opens.
The default DTMF codes for the various functions that can be performed during the
conference by all participants or by the chairperson are listed. For the full list of the
available DTMF codes, see Table 16-9, “New Conference IVR Service Properties - DTMF
Codes,” on page 16-16.
16 If required, modify the default DTMF codes and the permissions for various operations
including Operator Assistance options:
—*0 for individual help - the participant requested help for himself or herself. In such
a case, the participant requesting help is moved to the Operator conference for one-
on-one conversation. By default, all participants can use this code.
—00 for conference help - the conference chairperson (default) can request help for
the conference. In such a case, the operator joins the conference.
17 Click the Operator Assistance tab.