RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 995
To connect via modem to the Alternate Management Network the following procedures must be performed:
1 Procedure 1: Install the RMX Manager – the web client enables direct access to the Collaboration
Server for support purposes.
2 Procedure 2: Configure the modem – by assigning it an IP address on a specific subnet in the
Alternate Management Network.
3 Procedure 3: Create a dial-up connection – using the Windows New Connection Wizard.
4 Procedure 4: Connect to the Collaboration Server – via the RMX Manager.
Procedure 1: Install the RMX Manager
Before installing the RMX Manager, verify that you have at least 150Mb of free space on your workstation.
For more information see Installing the RMX Manager Application .
Procedure 2: Configure the Modem

Configure the modem as follows:

●IP address – near 169.254.192.nn
●Subnet Mask – 255.255.240.0
Procedure 3: Create a Dial-up Connection

To create a dial-up connection:

This procedure is performed once. Only the Dial field in the Connect applet (see step 10 on Click the Dial
button to establish a connection to LAN 3 Port via the modem. ) is modified for connection to different
modems.
1In Windows, navigate via the Control Panel to the Network Connections applet and select Create a
new connection.
None of the reserved IP addresses listed in Table5-127 on page 5-10 should be used for the IP
Address.