Polycom 4000, (RMX) 1500, 1800, 2000 Software Management

RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 724
Software Management
The Software Management menu is used to backup and restore the Collaboration Server's configuration
files and to download MCU software.
Backup and Restore Guidelines
●Direct access to the Collaboration Server file system is disabled in both Ultra Secure Mode and
standard security mode.
●System Backup can only be performed by an administrator.
●The System Backup procedure creates a single backup file that can be viewed or modified only by
developers.
●A System Backup file from one system can be restored on another system.
●To ensure file system consistency, do not perform any configuration changes as the system does not
suspended them during the backup procedure.
●The following parameters, settings and files are backed up:
MCMS configuration files (/mcms/Cfg):
Network and service configurations,
Rooms,
Profiles
Reservations
System Flags
Resource Allocation
IVR messages, music
Collaboration Server Web Client user setting - fonts, windows
Collaboration Server Web Client global settings – notes, address book, language
Private keys and certificates (TLS)
Conference participant settings
Operation DB (administrator list)
SNMP settings
Time configuration
●CDR files are not included in the backup process and should be backed up manually by saving the
CDR files to a destination device.
Using Software Management
To backup configuration files:
1On the Collaboration Server menu, click Administration > Software Management > Backup
Configuration.
The Backup Configuration dialog box opens.