RealPresence Collaboration Server (RMX) 1500/1800/2000/4000 Administrator’s Guide
Polycom®, Inc. 843

Disabling 802.1X Authentication

Switching to http mode from https mode by inserting a USB key containing a file named
RestoreFactorySecurityDefaults.txt into the RTM-IP USB port disables 802.1X functionality

Ethernet Monitoring

802.1x Status is displayed in the Hardware Monitor - LAN List.
The following 802.1X Statuses are possible:
●Authenticated
●Not Configured
●Failed
The following 802.1X Failure reasons are possible:
●Bad Configuration
●Link Status not Detected
White List Access
In compliance with UC APL requirements for enhanced security of web access to the RMX, a White List
containing the addresses of IP Networking Entities permitted to connect to the RMX’s Management
Network is implemented - Networking Entities such as Network Hosts, Control Workstations,
Gatekeepers SIP/ DNS Servers, etc.
Guidelines
●Only administrators can access and modify the White List.
●During First Time Installation and Configuration, when enabling the White List, the IP address of
the workstation used to run the RMX Web Client is automatically added to the White List.
●The last White List entry cannot be deleted to prevent lock out. Any attempt to enable an empty White
List results in the display of an error message: WhiteList is empty please add IP’s to the list if you
want to enable WhiteList.
●Both IPv4 and IPv6 are supported.
●Web access to the RMX for http and https is through ports 80 and 443 respectively.
●The White List can hold up to 100 entries. An error message is displayed when exceeding this limit.
●Access is blocked at the firewall for devices with IP addresses not listed in the White List.
●The White List is saved during Backup, Restore and Upgrade processes.