Using the Advanced Features of Your Phone

Playing Back a Recorded Call

Note

Call Playback is an optional feature and may not be supported on your particular

 

system. For more information, contact your system administrator.

 

 

If the Call Recording and Playback feature is available, and a removable USB flash drive is plugged into the USB port of your SoundPoint IP 650, you can play back calls that you recorded on your phone.

You can browse the recorded files, stored as .wav files on the USB flash drive. You can also open, rename, and delete the recorded files.

You can play, pause, resume, and stop recording through the use of soft keys.

Playback occurs in real time. Pressing adjusts the volume of the receiver audio during playback.

Playback stops if you press the Exit soft key, , ,

, or .

If the handset is off-hook when you press the Play soft key, you will hear audio through the handset. If the handset is on-hook when you press the Play soft key, you will hear audio through the speaker. If the handset is on-hook,

pressing

is the same as pressing the Play soft key, and pressing

again is the same as pressing the Exit soft key. If you lift the handset while you are listening through the speaker, you will now hear the audio through the handset.

You cannot start playback while a call is in progress or if you have placed a call. The message “Active call. Action aborted.” appears in either case. If all

calls are on hold, you can start playback. If you press

on the selected call

or the particular line key for the held call, playback stops and the call resumes.

You cannot place a call while playback is in progress using the dial pad. However, you can place a call using a speed dial key or line key. You can answer calls while playback is in progress (refer to Answering a Call While Playing Back Recorded Calls on page 3-18).

You can also playback recorded files on other devices, such as a computer using an application capable of playing .wav files.

If an error occurs while playback is in progress, playback stops. If you remove the USB flash drive during recording, recording stops and the message “USB device removed unsafely. Playback cancelled.” appears.

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Polycom IP 650 manual Playing Back a Recorded Call

IP 650, 650 specifications

The Polycom 650 and 550 are advanced conference phones designed to enhance audio communication in business environments. These devices are part of the Polycom SoundStation series and are widely recognized for their superior sound quality and user-friendly interface.

The Polycom SoundStation IP 650 is particularly noted for its support of Voice over IP (VoIP) technology. This means that it can connect to a VoIP network, allowing users to make calls over the internet rather than traditional phone lines. The IP 650 features high-definition audio, or HD Voice, which significantly enhances the clarity of conversations. Equipped with multiple microphones, it can pick up voices from all angles within a conference room, making it suitable for meetings of varying sizes.

One of the standout features of the Polycom 650 is its ability to integrate with various business applications. It supports Microsoft Skype for Business and other collaboration tools, allowing users to connect easily and seamlessly. The device also features an intuitive user interface with backlit display and dedicated buttons for quick access to essential functions, making it easy to dial and manage calls.

On the other hand, the Polycom SoundStation IP 550 is designed for smaller conference rooms but still packs a punch with its feature set. Similar to the 650, it offers high-definition voice quality, ensuring that conversations are crystal clear. The IP 550 is compatible with a variety of SIP-based VoIP platforms, providing flexibility for businesses looking to integrate their communications systems.

Both the Polycom 650 and 550 models come equipped with features such as call management functionalities, support for Bluetooth connectivity, and the ability to connect to mobile devices. This functionality allows participants to join meetings conveniently, whether they are in the conference room or working remotely.

The build quality of both devices is robust, designed to withstand the rigors of daily use in busy office environments. The sleek and professional design fits well into any office decor, reinforcing the branding of businesses that prioritize quality communication.

In summary, the Polycom 650 and 550 conference phones are powerful tools for enhancing business communication. With their advanced audio technologies, compatibility with various platforms, and user-friendly features, these devices are essential for any organization looking to improve its conferencing capabilities. The impressive sound quality, reliability, and ease of use make them ideal choices for businesses of all sizes.