Polycom SoundPoint IP 650 Phone User Guide
 Trademark Information
 Following sections are new for this edition
Changes to This Guide
 User Guide for the SoundPoint IP 650 Desktop Phone
 Contents
 Using the SoundPoint IP Backlit Expansion Module
Using the Advanced Features of Your Phone
 Customizing Your Phone
Troubleshooting Your Phone
 Displays Productivity Suite Testing Phone Hardware
 Getting Started with Your Phone
 Features of Your Phone
Features of your SoundPoint IP 650 phone are
Description
 Feature Keys
 Description
 Icon Description
 If you want to Then do this
Using the Navigation Keys
Before You Use Your Phone
To navigate menus and enter data, use these tips
 Information Status
Registering Your Phone
 Using the Polycom Web Configuration Utility
Remotely with the Polycom Web Configuration Utility
You can perform using your phone’s menu system
 Factory default password for a User is
 User Guide for the SoundPoint IP 650 Desktop Phone
 Using the Basic Features of Your Phone
 Placing Calls
 To place a call using the handset
 Answering Calls
 Duration and destination
 Answering When in Another Call
 Redialing Numbers
Ending Calls
 Placing Calls on Hold
 Setting Up Conference Calls
Hosting Conference Calls
Call the first party
 Confrnc soft key again
 Managing Conference Calls
 System administrator
 Adding Parties to Conference Calls
 All parties in the conference call can now hear each other
Press the New Call soft key
Place a call to a new party
After the new party answers, press the Join soft key
 Joining Conferences
Splitting Conference Calls
Ending Conference Calls
 Transferring Calls
After you exit the conference
Information, refer to Hosting Conference Calls on
 Performing a Blind Transfer
 Forwarding Calls
 URL or IP address, refer to Placing Calls on
 Enabling Do Not Disturb
 Press again
Assigning Speed Dial Keys
 Select Contact Directory
 Mail is saved in a centralized location
Using Voice Mail
 Locking and Unlocking the Phone
 Locking and Unlocking Your Phone
About Your User Password
Settings Advanced
Settings Basic Lock Phone
 Your phone is locked
Your Missed Calls list when you unlock the phone
Calling and Answering from a Locked Phone
Press the Lock soft key
 Logging Into Phones
 Logging In and Out of a Phone
Passwords are preset at the factory to the numerals
 To log out of a phone
 Placing Calls from Phones that are in the Logged Out State
 Changing Your User Password
 User Guide for the SoundPoint IP 650 Desktop Phone
 Using Multiple Call Appearances
Using the Advanced Features of Your Phone
 User Guide for the SoundPoint IP 650 Desktop Phone
 Select Features Messages Instant Messages
Using Text Messaging
 Press the Ok soft key
Do one of the following Press . Select Instant Messages
 Do one of the following Press
Using Buddy Lists
Updating Your Presence Settings
Select Features Presence My Status
 Buddy status list from your contact directory
Managing Buddies
 Select Features Presence Buddy Status
Select Features Presence Buddy Status Privacy List
Integrating With Microsoft Live Communications Server
 Your buddy status list
2010, contact your system administrator
Integrating With Microsoft Lync Server
Audio and video conferences
 Recording a Call
 User Guide for the SoundPoint IP 650 Desktop Phone
 Using the Advanced Features of Your Phone
 Recording Calls
This section includes information on
During a call, press the More soft key
 Recording Conferences
 Press the Pause soft key Appears when you pause recording
Pausing and Resuming Recording
 Playing Back a Recorded Call
 Browsing Recorded Calls
Select Features Removable Storage Media Browse Recordings
 Playing Back Recorded Calls
 Answering a Call While Playing Back Recorded Calls
 If you were listening to the file through the headset, press
Broadcasting Messages Using Push-to-Talk and Group Paging
 Sending PTT Broadcasts
Push-to-Talk Mode
 Press the Talk soft key to select a channel to broadcast on
 Receiving PTT Broadcasts
When you finish your broadcast, do one of the following
Closes and the broadcast ends
Period
 Receiving PTT Broadcasts During Active Calls
Receiving PTT Broadcasts When You’re Not in an Active Call
 Ending PTT Broadcasts
 Updating Channel Subscriptions
 Group Paging Mode
Sending Pages
To send a page, press the Paging soft key
 Receiving Pages
 Receiving Pages During Active Calls
Receiving Pages When You’re Not in an Active Call
 Handset or press the Headset key, you’ll hear a dial tone
Default paging group
 Accessing Features with Your Login Credentials
 Restarting Your Phone
Updating Your Phone’s Configuration
 To restart the phone
 Using the SoundPoint IP Backlit Expansion Module
 Connecting the SoundPoint IP Backlit Expansion Module
 Features of the SoundPoint IP Backlit Expansion Module are
Features of the SoundPoint IP Backlit Expansion Module
 Adjusting the Backlight Intensity
Adjusting the Display Contrast
 Answering Calls
 To assign a new speed dial key
 Using the Busy Lamp Field
 User Guide for the SoundPoint IP 650 Desktop Phone
 Changing the Appearance of the Time and Date
Configuring Basic Settings
 Changing the Display Contrast
 Changing the Backlight Intensity
Select Settings Basic Contrast
 Select Maximum Intensity
Select Backlight Idle Intensity
 Changing the Backlight Timeout
Enabling Headset Memory Mode
Select Settings Basic Backlight Timeout
 Select Settings Basic Preferences Headset Analog Headset
Selecting the Correct Headset for Electronic Hookswitch
 Selecting the Ring Type
Select Settings Basic Ring Type
 SoundPoint IP 650 phone supports many languages
Select Settings Basic Preferences Audible Ringer
Changing the Audible Ringer
Changing the Language
 Changing the Graphic Display Background
Select Settings Basic Preferences Language
 Select Settings Basic Preferences Background
Scroll to highlight the background you want
Select Background Prioritize Background
 Changing the Soft Key Label Color
Select Settings Basic Preferences Label Color
 Adding Contacts
Adjusting the Volume
Managing Call Lists
Muting the Microphone
 Select Contact Directory
 Do one of the following steps Press
 Deleting Contacts
Editing Contacts
 Searching For a Contact
Placing a Call to a Contact
 Press the More soft key Press the Add soft key
Managing Contacts
 User Guide for the SoundPoint IP 650 Desktop Phone
 Adding Contacts From Call Lists
 Search for the contact
Select Corporate Directory
 To delete a contact from the local contact directory
 Placing Calls to Contacts
 Searching for Contacts
 User Guide for the SoundPoint IP 650 Desktop Phone
 Managing Incoming Calls
Distinguishing Calls
Ring type
 Are immediately sent to your voice mail
Rejecting Calls
 Diverting Calls
 System Customizations
 Troubleshooting Your Phone
 Power and Startup
Symptom Problem Corrective Action
Controls
 Access to Screens and Systems
Lines Line Information. From
Then select Status Network
 Calling
Settings Basic Preferences
Headset Echo Cancellation
Audio
 Menu Basic Settings
Settings Basic Ring Type
Preferences Audible Ringer
 Contrast on
Displays
 Testing Phone Hardware
Productivity Suite
Status Licenses
 User Guide for the SoundPoint IP 650 Desktop Phone
 Governing Law
Service Agreements
 Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Exclusions
 Modifications
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
 Russian Compliance SoundPoint IP
Safety and Compliance CE and Vcci Mark
 Echo cancellation
Use of IP Networks through the Pstn
Use of Voice Compression through the Pstn
 User Guide SoundPoint IP Regulatory Notices
 End-User License Agreement for Polycom Software
 Support Services
 Limitation of Liability
 Corporate Headquarters
Israel Office
Netherlands Office