Polycom vvx 500

Polycom VVX 500 Business Media Phone User Guide

Responding to Incoming Calls ....................................................................................................... 24

Ignoring Incoming Calls ....................................................................................................................... 24

Rejecting Incoming Calls ..................................................................................................................... 25

Forwarding Incoming Calls to Another Party ...................................................................................... 25

During Calls .................................................................................................................................. 25

Holding Calls ........................................................................................................................................ 26

Transferring Calls ................................................................................................................................ 26

Setting Up and Managing Conference Calls ................................................................................... 27

Holding and Resuming Conference Calls ............................................................................................ 28

Ending Conference Calls ..................................................................................................................... 28

Splitting Conference Calls into Two Held Calls ................................................................................... 28

Managing Conference Call Participants .............................................................................................. 29

Changing the Way Calls are Answered .......................................................................................... 29

Forwarding All Calls to Another Party ................................................................................................. 30

Rejecting Calls from a Contact ............................................................................................................ 31

Diverting Calls from a Contact to Another Party ................................................................................ 31

Using Do Not Disturb .......................................................................................................................... 31

Using Do Not Disturb with Multiple Lines .......................................................................................... 32

Listening to Voicemail .................................................................................................................. 33

Recent Calls .................................................................................................................................. 34

Working with Your Contact Directory ............................................................................................ 36

Working with a Corporate Directory ............................................................................................. 39

Controlling What is Heard ............................................................................................................. 40

Updating the Incoming Call Ringtone ................................................................................................. 40

Updating a Contact’s Ringtone ........................................................................................................... 41

Changing the Speaker Volume ............................................................................................................ 41

Changing the Ringer Volume .............................................................................................................. 41

Muting the Microphone ...................................................................................................................... 41

Choosing Where You Hear Sound Effects ........................................................................................... 41

Managing Favorites ...................................................................................................................... 42

Working with Shared Lines ........................................................................................................... 44

Chapter 3: Using Advanced Features .................................................................................... 47

Using Buddy Lists ......................................................................................................................... 47

Updating Your Presence Setting ......................................................................................................... 48

Managing Buddies .............................................................................................................................. 48

Updating Your Buddy List ................................................................................................................ 48

Blocking Contacts from Viewing Your Status .................................................................................. 49

Monitoring Buddies ............................................................................................................................ 50