Polycom vvx 500 Logging into Phones

Polycom VVX 500 Business Media Phone User Guide

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Logging into Phones

If your system administrator has set up the User Login feature, you can view your personal phone

settings from any phone in the organization. This means you can access your contact directory and

speed dials, as well as other phone settings, even as you temporarily change work areas.

If you change any settings while you’re logged in to a phone, the settings are saved and displayed the

next time you log in to a phone. When you log out, your personal phone settings no longer display.

You can log in to a phone by entering your user ID and password. Default passwords are preset at the

factory to the numerals 123.

Note: Placing a Call from a Phone in the Logged-Out State

If a phone is in the logged-out state and requires a user login, you may be able to use the phone

to place emergency calls to standard emergency numbers, such as 911, and other pre-configured

phone numbers. These numbers are configured by your administrator. For information on how to

place authorized calls, see Placing Calls from Phones that are in the Logged-Out State.

If the User Login feature is set up on your company’s phones, you’ll need to know how to:

Log in to a phone to access your personal phone settings.

Log out of a phone after you finish using it.

Place a call to an authorized number from a phone that is in the logged-out state and requires a

user login.

Change your user password.

Logging In and Out of a Phone

Depending if the User Login feature is enabled and required, you may or may not have to log in to the

phone to use it. However, if you want to see your personal phone settings from the phone, you’ll have

to log in. If you don’t log in, you’ll see the phone’s default phone profile.

While logged in, you’ll have full access to your personal phone settings and your directory. After you log

out of the phone, you’ll no longer be able to view this information on the phone.

After you use a phone, be certain to log out of the phone to prevent access to your personal settings.

Note: Accessing the Calendar When the User Login Feature is Enabled

If you log in to a phone that has the User Login feature enabled, and then want to access features

that require your login credentials, you’ll need to re-enter your login credentials so that the

features will work. For more information, see Accessing Features with Your Login Credentials.

Contents

Main Trademark Information Patent Information Disclaimer Limitation of Liability Customer Feedback Contents Page Page Page Page Page Introduction Who Should Read this Guide How to Use this Guide Conventions Used in this Guide Page Related Documents Chapter 1: Getting Started Phone Keys and Hardware Phone Views Home View Page Lines View Active Call View Calls View Understanding Phone Icons and Status Indicators Navigating Your Phone Interface Entering Data and Updating Fields Using the Onscreen Keyboard Using the Dialpad Keys on the Phone Console Cleaning the Touchscreen Registering the Phone Configuring Your Phone Using the Web Configuration Utility Page Chapter 2: Using Basic Features About Your Phones Call-Handling Capabilities Answering Calls Answering Another Call Answering on a Shared Line Answering Calls Automatically Managing Multiple Calls Placing Calls Calling from the Dialer Placing Calls from Favorites, Lists, and Directories Redialing Numbers Ending Calls Using Headsets Enabling Headset Memory Mode Responding to Incoming Calls Ignoring Incoming Calls Rejecting Incoming Calls Forwarding Incoming Calls to Another Party During Calls Holding Calls Transferring Calls Setting Up and Managing Conference Calls Holding and Resuming Conference Calls Ending Conference Calls Splitting Conference Calls into Two Held Calls Managing Conference Call Participants Changing the Way Calls are Answered Forwarding All Calls to Another Party Rejecting Calls from a Contact Diverting Calls from a Contact to Another Party Using Do Not Disturb Using Do Not Disturb with Multiple Lines Listening to Voicemail Recent Calls Page Working with Your Contact Directory Page Page Working with a Corporate Directory Controlling What is Heard Updating the Incoming Call Ringtone Page Managing Favorites Page Working with Shared Lines Page Page Chapter 3: Using Advanced Features Using Buddy Lists Updating Your Presence Setting Managing Buddies Updating Your Buddy List Blocking Contacts from Viewing Your Status Monitoring Buddies Integrating with Microsoft Lync Server 2010 Adding Buddies to Your Buddy List Monitoring Buddies The following table shows the presence icons that indicate a buddys status. Recording Calls Page Page Page Playing Recorded Calls Using the Browser Navigating the Main Browser Entering Information in the Main Browser Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk Mode Sending and Receiving PTT Broadcasts Page Replying to PTT Broadcasts Ending PTT Broadcasts Adjusting the Volume of PTT Broadcasts Changing Where Broadcasts are Played Updating the Default Channel Updating Channel Subscriptions Group Paging Mode Sending and Receiving Pages Page Adjusting the Volume of Pages Changing Where Pages are Played Updating the Default Paging Group Updating Paging Group Subscriptions Allowing Pages to Play During Active Calls Using the Calendar Opening and Closing the Calendar Navigating Month View Navigating Day View Navigating Meeting View Working with Meeting Reminders Joining Meetings from the Calendar Using a Mouse and Keyboard with Your Phone Using Your Computers Mouse and Keyboard with Your Phone Starting and Stopping Polycom Desktop Connector How to Use Your Computers Mouse and Keyboard with Your Phone Page Using a USB Keyboard with Your Phone Logging into Phones Logging In and Out of a Phone Placing Calls from Phones that are in the Logged-Out State Changing Your Password Locking the Phone About Your User Password Locking and Unlocking Your Phone Calling and Answering from a Locked Phone Accessing Features with Your Login Credentials Page Page Chapter 4: Customizing Your Phone Changing the Language on Your Phone Changing the Time and Date Display Changing the Backlight Changing the Background Picture Using One of Your Own Pictures as the Background Picture Displaying Screen Savers Setting Up Screen Savers Interrupting and Disabling Screen Savers Using the Phone as a Picture Frame Using Power-Saving Mode Changing Your Office Hours Changing Timeouts Page Chapter 5: Administrative Tasks Investigating Phone Warnings Restarting the Phone Updating Phone Configuration Testing Phone Hardware Page Safety Notices Service Agreements Governing Law Limitations of Liability Polycom Limited Warranty and Limitation Liability Exclusions Warranty Exclusive Safety and Compliance Part 15 FCC Rules Class B Digital Device or Peripheral Modifications Installation Instructions Plugs Acts as Disconnect Device Industry Canada (IC) CE and VCCI Mark CE Mark R & TTE Directive (EU only) WARNING Electrical Safety Russian Compliance New Zealand Telepermit Recommended Operating Ambient Temperatures End-User License Agreement for Polycom Software