Polycom VVX 500 Business Media Phone User Guide
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To subscribe to additional PTT channels:
1 Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration >
PTT Push to Talk.
2 From the PTT Channel Configuration screen, tap Channel Subscriptions.
From the Channel Subscriptions screen, tap the channel you want to subscribe to, and tap Yes. By
default, you’re subscribed to Channels 1, 24, and 25.

Allowing PTT Broadcasts to Play During Active Calls

The Accept While Busy option allows PTT broadcasts to come in as active calls (if enabled) or held calls
(if disabled). If enabled, a PTT broadcast will interrupt telephone calls and you’ll hear the audio of both
the telephone call and the PTT broadcast. The party on the other end of the telephone call can’t hear
the PTT broadcast unless that party has also enabled Accept While Busy. If disabled, PTT broadcasts are
held during an active call. To hear the broadcast, you have to resume the broadcast.
To allow or disallow PTT broadcasts to play during an active call:
1 Tap Settings from Home view, and tap Basic > Preferences > Paging/PTT Configuration >
PTT Push to Talk.
2 From the PTT Channel Configuration screen, tap Accept While Busy, and enable or disable the
setting. The default setting is Disabled. When enabled, your phone will accept and play broadcasts
while you’re in an active call. When disabled, your phone won’t play broadcasts while you’re in a
call, but will hold them instead.
Group Paging Mode
Your phone may be enabled to operate in a broadcast mode called Group Paging mode. In this mode,
you can broadcast one-way announcements to a specified group of phones, called a Paging Group. In
Group Paging mode, users must subscribe to Paging Groups to send and receive pages.

Sending and Receiving Pages

To send and receive pages, you need to subscribe to certain paging groups. By default, you’re subscribed
to Paging Groups 1, 24, and 25. This means that you can send and receive pages to Paging Groups 1, 24,
and 25.
Sending Pages
By default, when you send a group page, it’s automatically sent to Paging Group 1. This is your default
paging group.
You can change your default paging group to any group you want (see Updating the Default Paging
Group). If you change your default paging group, you’re automatically subscribed to it.
You can’t send a Page-mode page while you’re in an active call.