Troubleshooting
Table 9. Troubleshooting
Alarm or Condition | Possible Cause | Action |
| ||
|
|
| |||
The Power On indicator is | The line cord is not connected or not | Connect the line cord to the UPS and plug the UPS | |||
not on; the UPS does not | plugged in. | into a working outlet. |
| ||
start. |
|
|
|
| |
The wall outlet is dead. | Have a qualified electrician test and repair the outlet. | ||||
| |||||
|
|
| |||
The UPS operates in | A circuit breaker or an input fuse on | Save your work and turn off your equipment. Turn off | |||
Battery mode only, even | the rear panel is open. | the UPS. Reduce the load, then push the circuit | |||
though normal AC is |
|
| breaker button or replace the fuse. | ||
present. |
|
|
|
| |
|
|
| |||
UPS does not provide the | The battery may be fully discharged | Plug the UPS into a power outlet for 24 hours to | |||
expected backup time. | because of: | charge the battery. Push the | button, if the alarm | ||
| S | beeps, see “Replacing the Battery” on page 14 to | |||
| S | frequent power outages | replace the battery. |
| |
| S end of battery life | During extended power outages, turn off the UPS | |||
|
|
| |||
|
|
| after saving your work and shutting down your | ||
|
|
| computer to conserve battery charge. | ||
|
|
| |||
The UPS beeps 1 time | Utility power failed. | The UPS is powering your equipment with its internal | |||
every 4 seconds. |
|
| battery. If this is an extended power outage, save | ||
|
|
| your work and turn off your equipment to conserve | ||
|
|
| battery power. |
| |
|
|
|
|
| |
The UPS is running on battery power because the line voltage is too high or low.
See “How to Set DIP Switches” on page 10 to extend the input/output voltage range.
The UPS beeps 1 time every second.
The battery is running low.
2 to 5 minutes of battery time remains (depending on the configuration with normal load and ample charge); prepare for a shutdown. Save your work and turn off your equipment. The alarm cannot be silenced.
The UPS beeps 1 time | Weak battery. | Plug the UPS into a power outlet for 24 hours to | |
every 2 seconds. |
| charge the battery. Push the | button; if the alarm |
|
| beeps, see “Replacing the Battery” on page 14 to | |
|
| replace the battery. |
|
The UPS beeps 3 times every 20 seconds.
The UPS is operating a special | The battery was not fully charged before pressing the |
detecting procedure. | button. Plug the UPS into a power outlet for |
| 24 hours and then retest. If the alarm persists, |
| contact your service representative. |
The UPS beeps 3 times | Battery replacement required. | See “Replacing Batteries” on page 14 to replace the |
every 5 seconds. |
| battery. The alarm cannot be silenced. |
|
|
|
24 | Powerware® 3115 User’s Guide S www.powerware.com |