Troubleshooting Tips

Check the chart below to see if your problem is listed. If the following information does not solve a particular problem, call your authorized Precor dealer. See Getting Service in this section for information.

Problem

Solution

Electronics—no display

Dead batteries. Replace batteries (see

or erratic count

 

Changing the Batteries in this section).

 

Battery connections are dirty or are not making

 

 

contact. Clean or adjust the connections.

 

Incorrect spacing between the reed switch and

 

 

the magnet. Make sure that the spacing is

 

 

between 1/8" to 1/4".

 

 

Adjust spacing by moving the reed switch

 

 

in or out of the rubber collar with your

 

 

fingers. See Photo 2 below.

Photo 2

Adjusting reed switch spacing.

Resistance cylinder

Magnet (1/8" to 1/4" spacing)

Reed switch

Stair arm

Squeaks

• Frame loose. Check and tighten handrails and

 

the base and frame bolts.

Getting Service

Do not attempt to service the 719e climber yourself except for changing the batteries or performing other maintenance tasks as described in this manual.

For further information about product operation or service, contact an authorized Precor dealer (or a Precor Factory Authorized Service Company). To locate the Precor dealer nearest you, call 1-800-4-PRECOR.

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Precor 719e owner manual Troubleshooting Tips, Problem Solution, Getting Service