Manuals / Promise Technology / Computer Equipment / Network Card

Promise Technology J610S, J310S manual Returning Product For Repair, Your Responsibilities

Models: J610S J310S

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VTrak J610s, J310s Product Manual

No other document, statement or representation may be relied on to vary the terms of this limited warranty.

Promise’s sole responsibility with respect to any product is to do one of the following:

a)replace the product with a conforming unit of the same or superior product;

b)repair the product.

Promise shall not be liable for the cost of procuring substitute goods, services, lost profits, unrealized savings, equipment damage, costs of recovering, reprogramming, or reproducing of programs or data stored in or used with the products, or for any other general, special, consequential, indirect, incidental, or punitive damages, whether in contract, tort, or otherwise, notwithstanding the failure of the essential purpose of the foregoing remedy and regardless of whether Promise has been advised of the possibility of such damages. Promise is not an insurer. If you desire insurance against such damage, you must obtain insurance from another party.

Some states do not allow the exclusion or limitation of incidental or consequential damages for consumer products, so the above limitation may not apply to you.

This warranty gives specific legal rights, and you may also have other rights that vary from state to state. This limited warranty is governed by the State of California.

Your Responsibilities

You are responsible for determining whether the product is appropriate for your use and will interface with your equipment without malfunction or damage. You are also responsible for backing up your data before installing any product and for regularly backing up your data after installing the product. Promise is not liable for any damage to equipment or data loss resulting from the use of any product.

Returning Product For Repair

If you suspect a product is not working properly, or if you have any questions about your product, contact our Technical Support Staff through one of our Technical Services, making sure to provide the following information:

•Product model and serial number (required)

•Return shipping address

•Daytime phone number

•Description of the problem

•Copy of the original purchase invoice

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Promise Technology J610S, J310S manual Returning Product For Repair, Your Responsibilities
Page 53 Page 55

J610S, J310S specifications

Promise Technology is renowned for its innovative storage solutions, and the J310S and J610S series exemplify this commitment with features tailored for both personal and professional uses. These products stand out in today's data-driven environment, offering efficient and reliable storage management.

The Promise J310S is engineered to provide exceptional performance, making it suitable for creative professionals who deal with large media files. It supports various RAID levels, including 0, 1, and 5, enhancing data integrity and availability. With a sleek, compact design, the J310S is easily integrated into any workspace while ensuring optimal heat dissipation. One of its key features is the high-speed connectivity options, incorporating USB 3.0 and eSATA ports, which enable fast data transfers and expanded compatibility with various devices.

On the other hand, the J610S takes capabilities a notch higher, designed for businesses that require an advanced storage solution. This model supports a larger number of drives, allowing for more extensive data capacity and redundancy. The J610S emphasizes scalability, making it suitable for environments where data storage needs may grow over time. It also boasts an intuitive management interface, enabling IT admins to effortlessly monitor and configure storage settings.

Both models employ cutting-edge technologies to ensure reliability and performance. The integration of advanced thermal management technology prevents overheating, thereby extending the lifespan of the devices. Furthermore, both the J310S and J610S come equipped with powerful backup and recovery solutions, safeguarding critical data against potential loss.

Security is also a significant focus for Promise Technology, with both series featuring robust encryption capabilities to protect sensitive information. They support features like disk mirroring and hot-swappable drives, ensuring seamless operations even during maintenance.

In conclusion, the Promise Technology J310S and J610S provide exceptional solutions tailored for various storage needs. These models, marked by their reliability, scalability, and advanced technologies, are excellent choices for both professionals and organizations aiming to enhance their data storage capabilities. With a clear emphasis on performance and user-friendly management, Promise Technology continues to set benchmarks in the storage sector.